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The Cavendish Hotel

  1. Eastbourne
  2. Eastbourne Lodging

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The Cavendish Hotel
Address: 38 Grand Parade, Eastbourne BN21 4DH, UK
Phone: 0871 221 0259
State: East Sussex
City: Eastbourne
Zip Code: BN21 4DH

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Reviews
I have been staying at the Cavendish for 3 weeks now. Divorce pending .The staff are so helpfull and accommodating. Especially ‘OZGE’ I have my dog with me which is a real bonus. My room is lovely with sea view - I don’t need housekeeping everyday, but when it is done it is incredible thank you Sophie. Plenty of tea, coffee, toiletries etc. I have a fridge in my room which is great. It is such real good value - Haven’t had the breakfast or meals so can’t comment. But only GOOD things to say - thank you Cavendish
We stayed at The Cavendish in Eastbourne for a weekend, and while the rooms are a bit outdated, the service was truly five-star and beyond. If it were possible to give 10 stars for service, I absolutely would.nA special thank you to Steph at reception, who genuinely made our stay exceptional. She went out of her way to do everything she could to make us feel comfortable, welcome, and well looked after. Her warmth, professionalism, and care made such a difference and turned our stay into a really memorable experience.nThe entire team was wonderful — attentive, friendly, and consistently helpful. You can tell they truly care about their guests, and that level of service is something special.nWe’re incredibly grateful for everything Steph and the team did for us. They made our weekend in Eastbourne amazing, and because of them, we highly recommend this hotel. We would happily return.
Can not complain for the price we paid. Room slightly dated but we did get a bargain price! Room was clean, cozy and warm. Lovely crisp clean bedding and towels. Peaceful too. Plenty of tea and coffee. Lovely hot water. Great night sleep. Couldn't want more when visiting family, for what we paid. Reception and bar area beautiful.
I had an excellent stay at this hotel. The staff were incredibly friendly and helpful, making me feel very welcome throughout my visit. The building itself is old but absolutely beautiful — full of character and history. It’s a shame that from the outside it doesn’t quite reflect how charming it truly is inside.nnThis is a historic hotel that forms an important part of the city’s heritage, and it truly deserves to be appreciated and valued again. I hope it receives the recognition it deserves.
JustGo holidays, Christmas 2024. Stayed in room 133, disgustingly dirty. Stains on carpet, broken furniture, lamps, phone. Popcorn and hair down cushion on chair, debris by bedside cabinet. Window frames rotting away, extractor fan from kitchen adjacent to frame was noisy for hours.We complained and they sent cleaner, but little better. 4 on our table had fish on last night, and all had sickness and diarrhea. We were too ill to get on homeward coach, charged for extra night. JustGo holidays useless as they never answered our complaints or compensated us for train tickets £180 to get home. Sent photos and emails to JustGo, and Cavendish and they practically ignored everyone we sent. Both companies an absolute disgrace. Be warned…..
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