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Sanderson London

  1. London
  2. London Hotel

Reviews, get directions and contact details for Sanderson London

Sanderson London
Ultra-hip, Philippe Starck-designed property with fine dining, a spa and 2 bars, plus afternoon tea.
Address: 50 Berners St, London W1T 3NG, UK
Phone: 020 7300 1400
State: Greater London
City: London
Zip Code: W1T 3NG

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Reviews
We stayed for 2 nights in September 2024.nThe room is spacious, clean, and neat.nThe bed and the pillows were comfortable.nThere's a safe, hairdryer, and a fridge in the room.nThere's also a pair of dumbbells with some instructions, which we thought was fun and neat!nThe only annoying thing was the curtains. It want only one pair of curtains as in any hotel room but multiple small windows I think 5 each with a shutter and a blackout curtain. So, every night we had to pull them down one by one.nThere's no iron in the room, but we asked for one from the reception.nThe staff were friendly and helpful when we asked them to extend our check out time and to store our luggage for some time.nThe gym is big and has multiple cardio and strength machines, as well as two sets of dumbbells with various weights.nThe breakfast is expensive compared to breakfast restaurants nearby. You either pay £26 for the cold buffet cheese platter, cold meats, yogurt, fruits, and cereal see the pics and video or pay £30 to get that + your choice of a hot dish eggs or pancakes.
Great location. Minutes away by walk from London's center Oxford, Regent st. etc...nDidn't get a 5 star vibe though...4 stars is more accurate.nThe building is pretty old.nThe doors make this horrible squeaky sound and the hallway has a horrible, old and dusty smell. We couldn't breathe from that smell until we entered our room.nLuckily that smell was only in the hallway because if it was also in my room I'd switch it a thousand times. They should really do something about that hallway smell. We were on the 1st floor, don't know about the other floors.nnThe bed is pretty small, if u share it with someone u don't have much moving space as you sleep.nPlus, I had to request some basic things to be brought to my room as I checked in such as a vanity kit and shower cap, instead of them waiting for me in my room as I arrive.nnVery nice gym for sport lovers.nnOther than these maintenance issues, Sanderson is a really nice hotel. Kind staff, great location. Big, spacious and well designed rooms though the room looked better online , but I wouldn't rate it as 5 stars.
As loyal diamond member, I was impressed with the Very friendly receptionists and staff ; excellent location only around a 10 minute walk from Piccadilly and the all the shops. Although the room is awkwardly shaped with a broken plug and no doors separating the bathroom but it’s quite modern with high quality amenities. But when we redeemed our free drinks at the bar, an attendant I’m assuming a supervisor discriminated against us and belittled us which was rude and uncalled for. Because she assumed we wanted to check in inside the bar which wasn’t true.
Excellent staff with outstanding service. My kudos to Rona and Emily and the rest of the staff for their attention to details in providing superior customer experience. The hotel's location is excellent with easy access to major shopping areas. Highly recommended.
The review is for afternoon tea only, we haven't stayed at the hotel.nnWe love to try afternoon teas around London and have experienced quite a few, and this was the most underwhelming one in terms of quality, service and value for money.nnWe entered the hotel through the bar, where a whole bunch staff was standing and having a heated conversation. They noticed we came in but no one bothered to acknowledge us or help. A hostess showed up in 5 min and seated us.nnThe service was slow, it took about 25 min before anything came to table. We had to chase everything couple of times and remind the waitresses. For various reasons, we only found one or two sandwich types edible. They sparingly give any seconds and that has to be chased too. We ended up paying more than 200 pounds for 2 adults and 2 kids. For that kind of money could have had a steak dinner. Or a decent afternoon tea somewhere else.nnOdd crowd visiting the hotel bar too, not a great vibe. Definitely would not recommend
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Directions to Sanderson London with public transportation

Wardour Street 210 meters
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Great Titchfield Street Oxford Circus Station 230 meters
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Tottenham Court Road Station 270 meters
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Margaret Street Oxford Circus 370 meters
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Oxford Circus Stn /Margaret St 380 meters
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