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The May Fair, A Radisson Collection Hotel, Mayfair London

  1. London
  2. London Hotel

Reviews, get directions and contact details for The May Fair, A Radisson Collection Hotel, Mayfair London

The May Fair, A Radisson Collection Hotel, Mayfair London
Posh, time-tested luxury hotel offering polished quarters, a serene spa & a fashionable restaurant.
Address: Stratton St, London W1J 8LT, UK
Phone: 020 7769 8200
State: Greater London
City: London
Zip Code: W1J 8LT

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Reviews
The staff are great at the hotel and cannot do enough for you so for them I give 10/10.nnHowever the rooms are more a 2/10 so more like a 3 star hotel. Rooms are cold and even when we adjusted the heating we had to use the hair dryer to warm the room up.nnThe hot water takes 15-25 minutes to come through so you have to just run the shower and bath at the same time and then go wait in the room. It does get real hot but takes that length of time.nnThe extractor in the bathroom does not work at all so you have to open the window in the bathroom which looses heat and all you can hear is the race track outside combined with the Luxx club customers screaming like someone has died. The police with sirens and lights on the go at 2:30am also helped with the festive spirit. No the blinds in the room did not block out the blue lights.nnThe coffee in the morning is also possibly the worst I have ever tasted and has left me dumb founded how it’s even made that badly.nnAlso when staying a second night one would expect a new bottle of water and not the cap being retrieved from the bin and placed back on the half filled bottle from the night before, no I’m not joking.nnSome new decorating, some actual curtains, a better M&E contractor and a fresh stock of mineral water plus a half decent coffee machine and it will be 4 stars, get the that club to sort out its customers and the police to crack down on the racers and it will be 5 stars.
We just came back from London. While we were there we Decided to stay at the Mayfair. I can only highly recommend to stay there. Do not hesitate. I travel for work so I’m used to staying in hotels. When we arrived, the hotel kindly offered us an upgrade. In our room, we had an issue with the bathroom. I mentioned that to the lobby manager Mrs Ana Z.. This lady made our stay so special that I can only congratulate the hotel for hiring people that are so customer centric and caring about Customer’s satisfaction. She made sure that we get a fantastic new room and offered us some special treatments. Thank you so much Ana and we will for sure come back and recommend the hotel.
For a five star hotel it was nice rather than Wow and whilst I wouldn't have an issue going there again, it didn't make our top five list. Clean and tidy, staff were friendly and generally helpful.nnRoom was generally good, lack of bathroom counter space and the open plan wardrobe in the bathroom was a little strange but nothing wrong with it as such. Just didn't feel particularly special which is a shame.nnThe room itself was good value though but they did add on extras for the 12.5% service charge on everything including breakfast which felt excessive and was not warranted. Good range of breakfast choice but not £78 plus 12.5% = £87.75 fantastic.
Our stay at The May Fair was truly exceptional, thanks to Andrea Ivanova. She went above and beyond, helping with our bags, providing an amazing restaurant list, and handling every request with ease and professionalism. Her service made our stay incredibly comfortable and stress-free.nnA big thank you to Andrea for making our experience unforgettable. We can’t wait to return! Highly recommend this hotel.
We stayed for two nights in November.nnBusy schedule in London so no chance to sample the restaurants. Full marks to the service and especially to the outstanding reception team. They did their best to accommodate an early check in and gave a free drink in the bar when they were not able to straightaway.nnGreat location for Mayfair, Green Park and an easy and fantastic walk into central London.
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The May Fair, A Radisson Collection Hotel, Mayfair London map

Directions to The May Fair, A Radisson Collection Hotel, Mayfair London with public transportation

Berkeley Street 90 meters
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Green Park Underground Station 170 meters
Victoria
Green Park 180 meters
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Berkeley Square 200 meters
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Old Bond Street /Royal Academy 340 meters
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