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Reviews, get directions and contact details for Jurys Inn Newcastle Quayside

Jurys Inn Newcastle Quayside
Address: S Shore Rd, Gateshead NE8 3AE, UK
Phone: 0191 401 6800
State: Tyne and Wear
City: Gateshead
Zip Code: NE8 3AE

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Amazing location. View of the river Tyne right outside of our bedroom window. A lovely walk over the Millennium Eye and we were in the hub of the city. The Hotel was super clean, very comfortable room. The bathroom was functional with clean towels and adequate shower was and shampoo. The check in and out was simplified online. Dining room breakfast was the best hotel breakfast we have experienced in a long time. Well done, we will be back.
Hotel is in a great location and staff were really nice. The hotel needs a good refurbishment. The rooms are serviceable but a bit tatty. Bathroom had water damage on a number of areas, there were dings and little bits of damage around the room. It didn't make the stay uncomfortable and for £60 it was still good value but it definitely made it a work trip hotel rather than a romantic trip hotel.nnParking was a nightmare, the parking bays are unmarked which reflects the need for refurbishment inside but they meant that there was far less capacity than there could've been.nnThe evening menu was pretty good and pizza was nice although a bit expensive which probably reflects distance from competition being a good walk from other restaurants. Breakfast were good standard buffet fare.
Stayed for 2 nights,to celebrate being old.nThe hotel is really clean and tidy as was our room 443.nThe staff was good,didn't have a problem.nThere is a couple of things to be aware of.nThe first thing.nMake sure you check in at the right hotel,there is 2 Leonardo's in the area.nWe made the mistake of going to the one near multi storey carpark,.nAnd got a bit worried cos they couldn't find us on thrir booking list.nThis hotel is on the quayside,with a 15 mins walk into Newcastle or a 15 mins walk into Gateshead.nThe other thing to be wary of is the carpark.nOnly holds about 20 cars,so if you go out your parking spot might be gone.nBut there is a road down the side with one single yellow line,which you can park at just have to make sure you move it before 8am.nThe meals are expensive and not really much choice on menu.nThat said would come back to this hotel
Huge comfy bed in a large, clean room Only gripe was hard pillows. Lots of extra touches too.nThe staff were all lovely and the whole place felt welcoming. The food at breakfast was hot and delicious. Will be our go to hotel in Newcastle when visiting family. Highly recommended.
I called up a few days before my stay and informed the staff member I would like a vegetarian breakfast. The staff member assured me that they would add the note to my booking. Upon checking in the lady confirmed that I had requested this and that I could get veggie sausages for breakfast the following morning. Unfortunately when I went to breakfast I was informed there was none available for me. I did manage to get fresh well done eggs which was good so that was a plus. The rooms are very outdated and need a good refurb. Curtains were old and dirty the shower curtain wasn’t the cleanest. The carpet needs a good cleaning or just needs changing. The room furniture was damaged and old.
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