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Reviews, get directions and contact details for Hotel du Vin & Bistro Newcastle

Hotel du Vin & Bistro Newcastle

About

A magnificently refurbished Edwardian building on the banks of the famous River Tyne. Offering fine wines, great food and beautiful surroundings.

Address: Allan House, City Rd, Newcastle upon Tyne NE1 2BE, UK
Phone: 0191 389 8628
State: Tyne and Wear
Zip Code: NE1 2BE


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Reviews
Mixed experience here. The hotel and room were lovely and very comfortable, and the food I had from room service was delicious.nThere was a loud humming/draining sound coming from the ceiling which was preventing me from falling asleep, the night manager very kindly let me into another room to sleep there, and was very gracious in resolving the issue the plumbing in the bathroom above.nThe reason I have given 2, not 4 stars, is that while I was halfway through eating breakfast, the bistro manager came with the card machine to try and charge me for breakfast, which was included in the room rate I had paid. I then had to sit there and go through the rigmarole of logging into booking.com to find the receipt, which made me download the app, all the while he was hovering over me while my hot breakfast not cheap at £24!! went cold. Lastly, housekeeping came into the room when I was preparing to get in the shower, having been told I had already checked out.nFor over £200 for one night including the dog* and what I spent in the bistro, I'm not impressed, and it's a shame my visit ended on a negative. I explained this when checking out and while they were apologetic, that was it. Unlikely to return here as a result.nn*while I very much appreciate hotels that allow dogs, 25 per night is a little excessive never paid more than 10 anywhere else, for a 4kg dog considering it is still a little awkward as you can't take them to breakfast but also can't leave them in the room. The bar staff helpfully kept an eye on her while I went to the buffet, but it wasn't ideal.
I recently had the pleasure of enjoying a full English breakfast at Bistro du Vin, located within Hotel Du Vin Newcastle, and I must say it was a delightful experience. The breakfast offerings were extensive, featuring all the classic options you’d expect from a quality hotel restaurant. From freshly baked pastries to traditional English breakfast items, everything was prepared with care and attention to detail. The eggs were perfectly cooked, the sausages and bacon were crisp yet tender, and the selection of fresh fruit and juices was a nice touch.nnWhat truly stood out, however, was the exceptional service provided by Simone and Tino. Both were attentive, friendly, and went above and beyond to ensure a warm and welcoming experience. Their professional yet personable approach made the meal even more enjoyable. Overall, I’d highly recommend the full breakfast at Bistro du Vin for both the quality of the food and the top-notch service.
Fabulous hotel we cannot fault it at all. The staff are amazing.nSpecial thanks to Andy GM, Gary front of house, Jack, Luke and Adriana who all made our stay extra special.nWe would highly recommend this hotel, we will be back next year.
Booked 1 night away for my birthday.nHad an absolutely wonderful stay.nThe hotel left some little gifts in the room for my birthday and we got a voucher for 2 free cocktails aswel.nRoom was lovely.nLocation great. Nice distance to be quiet enough but only about 20 minutes to centre on foot and it's a lovely walk in along the front.nBreakfast was also lovely. No complaints at all
My wife and I have stayed here quite a few times and are never disappointed! The rooms are great, with plenty of options for different budgets! The hotel is situated in a great location on the Newcastle Quayside, with plenty of nice bars and restaurants nearby. There is also a very nice bar and restaurant in the hotel! The staff are always polite and attentive, and on the rare occcasion that things aren't quite right, you can guarantee that they will fix it! We have also done the wine tatsing in the wine room, which is amazing, and we were not left disappointed, with a great experience and a very knowledgeable sommelier Andy and the team are great! Our favourite place to stay, so would definitely recommend!
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