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The Chelsea Harbour Hotel & Spa

  1. London
  2. London Hotel

Reviews, get directions and contact details for The Chelsea Harbour Hotel & Spa

The Chelsea Harbour Hotel & Spa
Elegant suites with free Wi-Fi, plus a spa, an indoor pool and harbour-view dining.
Address: Chelsea Harbour Dr, London SW10 0XG, UK
Phone: 020 7823 3000
State: Greater London
City: London
Zip Code: SW10 0XG

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Reviews
This review is for the Spa, I went to the spa for a birthday treat in March and had spa and gym access and treatments. The gym was so clean and quiet, the treadmill was high tech which was great!nAfter hitting the gym I went to explore the pool, sauna and steam room, it was very deep 1.5meters but again very clean and warm. The Sauna and steam room are separate for males and females and these are in the changing rooms. The steam room was alil small and could be better with the steam output but the sauna was great.nThe service for the whole experience was fantastic! We were met by kind staff and if I needed any assistance they were always there to help.nI have to give a mention to my treatment therapist Pauline Kozdra! She was fantastic with her level of professionalism & her technique throughout the treatment. I was so relaxed by the end.nWhat a lovely experience to have on my birthday! Thank you Pauline and Spa Staff at Chelsea Harbour!
Just done a two night stay here at this hotel and I’ve got To say this is one of the worst Hotels I have ever stayed at!nI travel around a country a lot and state a lot of hotels but this by far is the worst. There is no way that this is right a five star hotel on Booking.com a three star at least it’s only got a higher rating because of the area that it is in..nBut that’s not a problem so when I got there There was a there was a fridge that was empty, but on the booking it said a minibar and as far as I’m aware a mini bar has drinks in the fridge ready but they wanted to charge me £35 to put drinks in it! Absolutely shocking!!!!!nalready there was problems in the room damages so had to change the room then went to the sauna. Steam wasn’t working one earl Grey teabag In the room, Toilet was leaking and making noises right the whole night of running water, Couldn’t open the French doors to go on the Balcony as this clip have been broken off the door handle, The bacon at breakfast was like eating cracker bread, They were meant to come round and off your coffee and they didn’t have to do it. It yourself, Not only was a steam not working in the men’s changing room but the machine to spin dry your swimming trunks was broken. It’s like they just didn’t care.nThen the two main little broken, so we had to use the service lift And then our card passes to get into the room would not work, which is one thing after the other. The only saving grace is to people some of them were really nice Danielle on the front desk Hamza as well and a gentleman in the bar south Asian chap really friendly and nice and pleasant and supportive. I have written to millennium hotels my expecting my money back with disaster stay and has also done my review on Tripadvisor as well. such a shame really as I spent over £6002 night stay and another thing which I found very strange. They take £200 deposit off you as well even though you paid it upfront I know that some hotels take your card but didn’t actually take money off your account anyway disastrous disappointed, dissatisfied and total waste of money. I do hope going forward they improve that hotel for others When they stay, but you find out for yourself.
We booked a SPA day last weekend. The SPA facilities and showers were not as clean as you would expect for a 4-star hotel. Although eating was not allowed people were still having food near the pool with a very unpleasant smell. Does not worth the money and it was a bad experience.
I had a wonderful stay at the Chelsea Harbour Hotel. The staff were incredibly friendly and attentive throughout—from the front desk to the restaurant. A special mention goes to Luz, the hostess, who was exceptionally helpful and welcoming. She made us feel right at home!nnWhile it’s a bit far from the nearest tube station, the location is still very convenient with easy access to Chelsea and Fulham by bus or taxi. The setting by the marina is absolutely stunning—it truly feels like you’ve escaped the hustle and bustle of London. Sometimes, that’s exactly what you need.nnThe hotel’s amenities are fantastic, making it perfect for a relaxing getaway. If you’re looking for a peaceful retreat without leaving the city, this is the place to be.
It was a good stay; however, the hotel is undergoing refurbishments, so there were a few issues that were not communicated. The lifts were out of service, which wouldn’t have been a problem if there had been accessible stairs! The room itself was great, featuring a separate lounge area, two toilets, a bathtub, and a shower with a nice view. The staff was decent but not particularly attentive to guests. The location was lovely, with plenty of walking options and food/coffee shops nearby.
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The Chelsea Harbour Hotel & Spa map

Directions to The Chelsea Harbour Hotel & Spa with public transportation

Imperial Wharf Station 90 meters
C3
Imperial Whf Stn Chelsea Hrbr 120 meters
306
C3
Imperial Wharf 130 meters
Mildmay
Southern
Imperial Road 240 meters
C3
Chelsea Harbour Pier 270 meters
RB2
RB6

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