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Reviews, get directions and contact details for Glasgow Grosvenor Hotel

Glasgow Grosvenor Hotel
Warmly furnished quarters in an upscale hotel offering a steakhouse, a gin bar & a lounge.
Address: 1-9 Grosvenor Terrace, Glasgow G12 0TB, UK
Phone: 0141 339 8811
State: Glasgow City
City: Glasgow
Zip Code: G12 0TB

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Reviews
Had an overnight stay with my family, rooms were very clean and comfortable. Had lovely cocktails at Be Gin bar and delicious food at Bo Vine restaurant. Great service, friendly staff, ideal location for events and sightseeing in the West End. Will definitely stay again.
Wonderful. I'm on an Ancestry trip and the hotel reception were fabulous this evening accommodating me and just being generally wonderful. The rooms are fab and the location is perfect
We were let down badly by the team at the Grosvenor hotel. During the red weather warning a month or so ago, we were unable to travel for our two night stay and the gig we were attending was cancelled. We were told by the Grosvenor that we could only get a refund for one of the two nights we were due to stay, despite the second night still being affected by amber weather warnings.nnThe back and forth we had with Booking.com and customer services at the hotel was, frankly, embarrassing. In order to cut out the middle man we tried to phone the customer service number and front desk at the hotel, both of which appeared to be unattended for hours at a time. The only direct communication we received from the hotel was the offer of a partial refund on booking.com.nnPerhaps this is a lesson for us in taking out travel insurance even if its for a trip somewhere 30 miles away, or perhaps one that teaches us that a previously fantastic hotel is just now a tired carcass of what it once was, determined to squeeze every penny out of its guests.nnWe eventually changed the booking free of charge to the date we hoped the gig would take place rather than take a £120 hit. It worked out in the end for us but we are so disappointed in the lack of goodwill from the hotel and the way they handled the interaction.nnTo add to this, our hotel room was tired, there was a loud dripping sound coming from the walls and our toilet did not flush properly. As a nice bonus, our wash hand basin was cracked, one of our towels was dirty, the headboard of the bed was marked/ stained and we even found a cleaners room key in our pillow case.nnWe will not be back.
Gift from daughter for Ruby anniversary, overnight DBB. Had read differing reviews so went in with doubts but was excellent, from check in till checkout. Dinner was really good. Would recommend highly. Will definitely be back.
Had a great 2 night bed and breakfast stay, parked in their on site car park both nights which was great. Room was lovely with tea and coffee facilities and comfy bed. The breakfast was excellent and all staff were very friendly.
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Directions to Glasgow Grosvenor Hotel with public transportation


Vinicombe Street 70 meters
189
190
8
90
Hillhead- Great Western Rd/Queen Margaret Dr 90 meters
6
6A
N6
Hamilton Drive 150 meters
190
8
90
Kersland Street 200 meters
6
6A
914
916
926
975
976
N6
Roxburgh Street 250 meters
190
8
90

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