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Reviews, get directions and contact details for Crowne Plaza Newcastle - Stephenson Quarter

Crowne Plaza Newcastle - Stephenson Quarter

About

Newcastle's most luxurious and contemporary hotel.

Address: Hawthorn House, Forth Banks, Newcastle upon Tyne NE1 3SA, UK
Phone: 0191 562 3333
State: Tyne and Wear
Zip Code: NE1 3SA


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Reviews
Lovely stay in crown plaza newcastle.nStayed in a junior suite, club lounge included.nThis was a lovely touch, with some evening drinks included.nSally,the server glided round the room with excellence, making sure everyone was well looked after.nShe was a star , first class service nWould definitely use this hotel again if ever in geordie land .
I have stayed at the Crowne Palace at the end of December, me and my girlfriend. The hotel is really nice, simple decorations but with style. Rooms was ver spacious and clean. Service was lovely and so was the buffet breakfast. The Crown Palace is located behind the Central Station, around 10/15 minutes walking from the town centre. If you are going by car, they have a partnership with the Stephenson Quarter Car Park which is located behind the hotel. Well done Crown Palace!
Overall, the hotel is very good — comfortable rooms, great amenities, and a convenient location for business travellers. However, one downside we all noticed during our stay was the attitude of the lady welcoming guests at breakfast. While she was warm and attentive to some guests, she was noticeably less welcoming and polite to those of us in our 20s and 30s who were staying for corporate work. The difference in treatment was clear enough that my colleagues and I — and even other guests — exchanged looks when we saw it happen with multiple tables. It’s a shame, as the rest of the experience was excellent.
Absolutely fabulous trip! My wife and I went to celebrate my birthday and we had an amazing time. From the moment we were greeted and checked in by Star, to the moment we left was just perfect. Star welcome us warmly. Our room was fantastic! Really spacious, clean and comfortable. Super comfy bed and excellent bathroom with a separate shower and bath. We used the pool and spa facilities, all of which were spotlessly clean and so relaxing to use. We decided to eat in the restaurant in the evening after having a drink in the Gin bar. Each and every member of staff was welcoming, approachable and engaging. The food was really good, and service brilliant. Needless to say that we will be stay here whenever we’re in Newcastle! Thank you to everyone who made our stay so good!
We stayed for one night to meet up with ex colleagues from Germany over on business. The hotel is very good and immaculately clean. What stood out for us was the great service from the lovely team. They are all excellent. Didn't get all the names but I can recall Star, Kirsty, Hamish, Jamila Dan, and Leon who are a credit to your hotel. ThankyounPS breakfast excellent
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