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Reviews, get directions and contact details for Crowne Plaza Newcastle - Stephenson Quarter

Crowne Plaza Newcastle - Stephenson Quarter

About

Newcastle's most luxurious and contemporary hotel.

Address: Hawthorn House, Forth Banks, Newcastle upon Tyne NE1 3SA, UK
Phone: 0191 562 3333
State: Tyne and Wear
Zip Code: NE1 3SA


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Reviews
Myself and my partner stayed here for a one night escape after our wedding. We arrived an hour early, and the helpful receptionist allowed us to check in early. Our room was very clean and comfortable. However, the water pressure was fairly poor in the shower and bath. We dined in the hotel restaurant that evening and further received great service and the food was lovely. Attached to the hotel is the 'Gin bar', which was a lovely little bar to sit and grab some food and drink whilst being serenaded by a fantastic pianist. I wanted to surprise my partner with a bottle of fizz in the room, and they couldn't be more accommodating with my request and even went beyond and decorated the room with rose petals.nnWe also made use of the spa and had two treatments each. They were both relaxing, and the service received was professional. The pool was quiet, and they had a small jacuzzi and a shallow pool, which was refreshing to swim in. The steam room was fairly small, and not many people could fit in at a time, so if it was busy, that would be more of an issue.nnWe finished our stay at the plaza with breakfast in the morning, which was a tasteful variety, a mixture of hot and cold foods.nnThis hotels location is near the city centre and has plenty of bars near it and restaurants, making it an ideal place to stay for a getaway.nnMyself and my wife both would recommend staying at the Crowne Plaza.
Stayed here on many occasions and it's situated perfectly for enjoying the city. It's a short walk from the train station and if travelling via car, it's just off the redhuegh bridge.nBuilding and rooms are modern and spacious. The staff are normally very friendly and welcoming but we found that on this occasion, the bar staff appeared to be disengaged and not really paying attention, having to re-ask what the order was only two of us.nWe use the gym on this occasion, small and compact, it was quiet when we were in. There's also a small pool area, which we didn't try out.
Wonderful hotel in Newcastle. Everybody very helpful and prepared. I’ve had a work event going on for 3 weeks and the staff has been extremely attentive throughout the process managing 70 people, meeting rooms and guests. A big thank you to Helen, Katie and Ben. Very communicative and my team and I could constantly rely on them every day especially with sudden and not on the plan requests. Thank you all!
I booked a suite for a night of relaxation and some much needed me time.nnMy room wasn’t ready for a 3pm check in but I was offered lounge access while I waited 20 minutes. The views from the lounge are lovely.nnI was extremely happy with the suite, and the balcony & bed made the stay! The bed was big and cosy, the balcony made for a nice surprise.nnMy only issue, however very minor was that there was no beans in the club lounge breakfast. The evening drinks and food served was delicious though, please make use of this if you get a club room.nnThe room, service and lounge access really were greta value for money.
I recently had a 5 night stay at Crown Plaza Newcastle Upon Tyne. A1, 10/10 experience. Staff friendly, food absolutely brilliant, hotel was spotless. Everyone very friendly. Ease of travel with the central train and metro station, a mere 5 minute walk away. Relaxed lounge facilities.
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