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Reviews, get directions and contact details for Victoria Coach Station

Victoria Coach Station
Address: London SW1W, UK
State: Greater London
City: London


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Reviews
National express bus is consistently late and staff are consistently incompetent. 6/7 journeys I've done with them has gone horribly wrong and I've arrived anywhere between 50 mins - almost 3 hrs delayed back.
A great place with café areas to rest and wait for your next trip; the environment is clean and the restrooms are accessible. I recommend it to anyone looking to travel comfortably and affordably.
At least eight soap dispensers in the women's toilets and not a single one contained any soap. No soap or running water in the baby change cubicle either. Had to ask permission to use the key for the disabled toilet just to wash my hands. Hygiene is non-existent if nobody can wash their hands after using the toilet or changing their baby.
Be careful with your own belongings, specially in waiting area.nStation need to hire more staff and security guards.nThey should provide more sitting chairs and services to the customers.nFew Staff is very helpful, When specifically Coaches are getting delayed due to any kind of issues.
JIM was an amazing person to come across.nnI had booked a coach trip which unfortunately due to a series of events, I missed arrived 2 minutes before departure on Easter weekend. Every other person I encountered was very unhelpful/uninterested in helping. No one plans to be late, staff should consider people may have faced an unforeseen crisis and that kindness goes a long way. Jim helped me make alternative arrangements in a polite and friendly manner.nnMade my day, and made my experience better which would be the sole reason I would consider booking again.
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