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Reviews, get directions and contact details for Thistle Hotel Hyde Park

Thistle Hotel Hyde Park

About

Located opposite Hyde Park and near Kensington Gardens in London’s West End, the four-star Thistle Hyde Park hotel dates back to Victorian times.

Address: 90-92 Lancaster Gate , London W2 3NR, XGL, GB
Phone: 0870 333 9110
State: XGL
City: London
Zip Code: W2 3NR

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
Terrible hotel we couldn’t make it due to tube strikes and they wouldn’t even negotiate us moving our stay even tho we are regular guests and spend a lot of money at there hotel. do not book unless your 100% gonna me there times as they will not accommodate lateness or date changes.Rooms: 1/5
Great location but a bit tired. Plumbing and heating need modernising so that the heating works and guests don't have to rely on electric heaters and it is possible to have a shower without flooding the bathroom. The floor becomes lethal when wet so watch out. Staff serving breakfast very grumpy and unhelpful. Reception staff though were lovely and the second electric heater was supplied quickly when advised one was not sufficient because we were cold the first night of our stay. Not greatest hotel we've ever stayed in but it is reasonably priced for London, especially when so close to the park.
Staff was amazing. Hotel was horrible. The first room we had the sheets were dirty with hair and stains. We were moved to a smaller second room for the night. The next morning our keys did not work after breakfast, the door lock broke. We were moved to a third room for the 2nd and last night of our stay. That room also had dirty sheets with hairs and small stains. We were so exhausted we slept on top of the covers. We went to use the bathroom is the morning and found the ceiling covered with black mold! Great and friendly staff but would never stay there again.
Love this hotel! We have stayed there three times during last three years: The most beautiful- building, architecture and inside designs, left from the old times. It is so nice and good! People are welcoming and helpful, we had the best experience there. And the Hyde park near. Simply - the Best!:
Absolutely loved this hotel. It is a small hotel but very elegant. Upon arrival we had to wait about 15 mins for room to be available, but were given an unexpected room upgrade to junior suite. The room was lovely, comfortable, and the bath - well it was the biggest / deepest and just right for a lovely long soak. Breakfast was perfect, and all the staff could not have been more helpful. We will definitely come back.
First up, the hotel is BEAUTIFUL - everything from the lobby to the bedrooms to even the toilets are gorgeous. The staff seem generally pretty nice, too. - However and I mean a BIG however I wouldn't recommend staying there in summer. The room we stayed in had no air-con it's an old building, so you can *kind of* look past this but DID have a very big dyson fan - which unfortunately didn't have any instructions, and was stuck on a low setting - not ideal in 30 degree heat! Also, for whatever reason, our bathroom had it's heating on full - tried to change this, but the heating/fan switches weren't working at all. Final thoughts - if it's winter and you want to stay in a super pretty place with a toasty bathroom, this place is great. If it's the middle of summer and you've got heat exhaustion, like I had, - maybe give it a miss.
This hotel is beautiful. It's in a great location and the staff are more than happy to help with any queries. My room was very large and more than enough for me. I have no complaints about my night's sleep as I slept entirely undisturbed. The breakfast was a buffet style English Breakfast, the mushrooms are delicious! Unfortunately I lost an item, which was my fault to be fair, I packed my suitcase leaving 1 item in the bathroom and I didn't find it when I came back, even though I was sleeping a second night there. As they clean the room daily and my suitcase was nowhere to be found, the cleaner must have thrown it away. It's an easy mistake, but apart from that, given the opportunity again, I would definitely stay over again.
The staff was nice but the hotel is not worth a 4*. The sheets were clean but the room and the bed spread were very dusty. We found lots of hair on the bathroom floor, and the bathroom's facilities were really old and not well maintened. Lots of light bulbs out of order, nothing apart water in the mini bar and there was a very unpleasant sented smell in the hotel floors corridors which I think it's used to refresh them but to me that doesnt work. The breakfast buffet and it's quality are quite poor for a 4 stars. We can't order any eggs speciality or hot food. But again the staff was kind which brightened up our stay, the beds are confortable and the screen tv is massive ! But they need to improve the cleanliness and the quality of food and facilities. And also the location is perfect and facing my favourite park : hyde park ! The post doesnt mean to be mean, it is just the unfortunate reality.
We had an amazing stay which started with a very warm welcome from Simone, who was very helpful. The location is great and the hotel has lots of character, is very clean and comfortable. The breakfast is excellent with plenty of choice and nothing is too much trouble. We would definitely use this hotel again. Thank you for a great stay
Stayed here for a few nights in July 2016 and it was wonderful. Not far from the tube, and restaurants, and it's across from Hyde Park, great location, and the price was within my modest budget. The hotel itself was beautiful. Yes there were some issues, but it is an old building, so I chalked that up to longevity. The staff were nice and helpful, and the rooms were larger than the normal London rooms I'm used to, a plus. The only issue I had was there was no A/C. In the middle of July, and a rare heat wave in London, A/C would have been nice. The hotel did provide a fan, but that only helped so much. Other than that, my stay was comfortable. Recommend if you in town for a couple of night.
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Directions to Thistle Hotel Hyde Park with public transportation


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N207
Lancaster Gate Columbia Hotel 120 meters
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Porchester Terrace 230 meters
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Lancaster Gate Station 390 meters
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Inverness Terrace 410 meters
70

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