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Reviews, get directions and contact details for The Kensington Hotel

The Kensington Hotel

About

Welcome to The Kensington, a member of The Doyle Collection.

Story

Located in London's leafy South Kensington, The Kensington offers guests an unforgettable experience that's authentic in every detail.

Address: 109 - 113 Queen's Gate South Kensington, London SW7 5LR, XGL, GB
Phone: 020 7589 6300
moc.noitcellocelyod@notgnisnek
State: XGL
City: London
Zip Code: SW7 5LR

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
I recently stayed at The Kensington Hotel, and the experience was truly exceptional. The superb service and meticulous attention to detail were evident from the moment I arrived. The rooms were immaculately clean and spacious. The exceptional breakfast offered a wide variety of delicious options. Additionally, the hotel's prime location, just a 5-minute walk from the tube station, made exploring London a breeze. Highly recommended! Nearby activities: Museums, Hyde park, Kensington palace Walkability: 5 minutes walk from the tube station. Food & drinks: Lots of restaurants.
I recently stayed at The Kensington during a business trip, and I was thoroughly impressed. The hotel combines elegance with modern comfort, making it a perfect choice for both business and leisure travelers. The staff was incredibly welcoming and attentive, ensuring that all my needs were met. The room was beautifully designed, clean, and well-equipped, providing a relaxing environment after long workdays. The location is also ideal, with easy access to key areas of the city. I highly recommend The Kensington for anyone seeking a high-quality stay. I’ll definitely return on my next trip!
We recently stayed at The Kensington Hotel to celebrate our wedding, and it was absolutely perfect! The hotel itself is charming and elegant, and we were delighted to receive a room upgrade that made our stay even more special. However, what truly set our experience apart was the exceptional service from George, the bellman. From the moment we arrived, George went above and beyond to make our stay unforgettable. He handled all of our transportation needs, including booking a 5 a.m. departure to the airport, and gave us fantastic recommendations on where to go and what to eat in the area. On the morning of our departure, George even made us tea and mimosas—such a thoughtful touch! His positive attitude, incredible smile, and genuine care for guests made us feel right at home. George is the reason we will absolutely be coming back, and we can’t wait for our next stay! Thank you, George, and The Kensington team, for making our wedding celebration so memorable. Walkability: Central location, close to great food and tube. Noteworthy details: Exceptional service. Truly 5 star. They go above and beyond.
Staying at the Kensington was a dream. From the moment you walk through the front door covered with flowers, you’re in a serene, beautiful oasis. The service was exceptional and the staff did everything to make our stay lovely. The breakfast in the restaurant each morning was delicious and a wonderful way to start the day. I also need to specifically call out Harvey, who stood out as the best associate on the team. He warmly greeted us each day and was attentive to our needs. It isn’t often someone goes out of their way to be thoughtful, but Harvey really demonstrated what exceptional service looks like. My husband and I can’t wait to come back to London and stay at the Kensington. Highly recommend this lovely hotel.
The Kensington Hotel offers an exceptional blend of luxury, comfort, and refined elegance, making it one of London’s finest hotels. Located in the heart of the upscale Kensington neighborhood, it provides a sophisticated and serene retreat while still being close to many of the city’s top attractions. Highlights: Luxurious Rooms: The rooms and suites are beautifully appointed with elegant décor, plush bedding, and modern amenities. From the cozy ambiance to the spacious marble bathrooms, everything is designed for maximum comfort and relaxation. Prime Location: Situated near iconic landmarks like the Natural History Museum, Victoria and Albert Museum, and Hyde Park, the hotel is perfect for visitors looking to explore London’s cultural offerings. It’s also near excellent shopping areas like Harrods and Kensington High Street. Excellent Dining: The Town House Restaurant offers a delightful dining experience with a menu that blends modern British cuisine with fresh, seasonal ingredients. Their afternoon tea is particularly popular, offering a quintessentially British experience. Elegant Common Areas: The lounge areas and bar are tastefully designed with rich furnishings and a warm, inviting atmosphere. It’s a perfect spot to relax with a cocktail after a day of exploring the city. Top-Notch Service: The staff at The Kensington Hotel provide impeccable service, ensuring guests feel welcomed and taken care of throughout their stay. From the moment you arrive, they go above and beyond to accommodate your needs. Wellness & Fitness: The hotel also offers a well-equipped fitness center, ideal for those who like to keep up with their exercise routine while traveling. Perfect for Special Occasions: The Kensington Hotel is an excellent choice for romantic getaways, special occasions, or anyone looking to indulge in luxury. The charming atmosphere and attention to detail make it a memorable place to stay. If you’re looking for a stylish, comfortable, and conveniently located hotel in London, The Kensington Hotel is an outstanding option. It offers a wonderful blend of elegance, top-tier service, and modern luxury, ensuring an unforgettable experience.
An absolutely fabulous hotel. I will go there again and again. Great staff, great food, cleanest hotel I have ever seen. Be sure to have afternoon tea service there!! Rooms: Beautiful!! Walkability: Close to the tube Noteworthy details: Terrific restaurant and bar in house
Had a disappointing afternoon tea here. Things were just wrong right at the beginning. We were told our table was not ready so we were brought to the bar area. 15 mins on we checked and they said it’s still getting prepared. 30 mins on we asked again and said they’ll get it ready in a few mins and then only offered us some drinks, over half an hour waiting! Ok they gave us complimentary cocktails as an apology but it’s the first time I’ve had to wait over half an hour for a table and this is a 5-star establishment. After we sat down we had to ask for a copy of the afternoon tea menu, tea selection was rather limited. We ordered tea that was best served with milk but no milk was available and we had to request. When food arrived the person who served us stumbled with describing the food items on our stand, making several mistakes along the way, even the guy who poured my tea was nervous pouring into my cup and I felt he might spill it any minute. Sandwiches were mediocre, scones overdone and desserts were nice enough. Also first time I had a 5* hotel afternoon tea without servers asking if we would like any extra servings. Didn’t even bother reminding them that we were there to celebrate a milestone birthday as clearly they were just struggling. I know I’m not paying Ritz prices but it’s just disappointing we were let down several times. The saving grace was the waitress who tried to give us our table half an hour waiting tried her best to make sure we were taken care of and got our apology complimentary cocktails before she finished her shift, and they didn’t try to rush us out since we started our tea nearly 45 mins after our booked time. It was such a shame as we had to push back subsequent activities in the day, which was disappointing for a relative who was visiting London and had limited time in the area.
I recently stayed at this hotel for a short visit, and it was a delightful experience. The atmosphere was warm and inviting, and the staff were exceptionally friendly and attentive. The room was comfortable, and the overall ambiance made for a relaxing and enjoyable stay. I would highly recommend this hotel for anyone looking for a pleasant getaway.
My husband and I booked two evenings at The Kensington Hotel to round out our stay in the United Kingdom for our anniversary trip. We saved the best for last, and this stay did not disappoint. The guest service was second-to-none, and we loved being greeted by Thomas and Harvey each day after returning from our busy day of sightseeing. Thomas even gave us a short tour of the hotel and its history upon our check-in. The rooms are spacious, clean and well decorated. The restaurant and lounge were exceptional, and the restaurant even accommodated our request of a smaller, cream tea on the afternoon of our arrival. The Kensington Hotel is centrally-located and only a 5 minute walk from the tube station. Perfect for touring London. We certainly plan to be back! It was one of the best hotel experiences we have ever had.
This is one of the BEST hotels I have ever stayed at. Everyone truly made it feel like home! The staff here made my London experience so special and catered to my every need! I will never stay anywhere else!Rooms: 5/5
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