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The Bentley London

  1. London
  2. London Hotels

Reviews, get directions and contact details for The Bentley London

The Bentley London
Address: 27-33 Harrington Gardens , London SW7 4JX, XGL, GB
Phone: 020 7297 5555
State: XGL
City: London
Zip Code: SW7 4JX

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

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Reviews
My daughter and I attended for afternoon tea today as she had been given a Virgin voucher for her birthday. Beautiful hotel and surroundings, the afternoon tea was delicious and very filling. Sandwiches were lovely and a lot of filling, cakes and scones wonderful. Thank youService: 5/5
I don’t think this hotel is competitively priced given the other options in the area. Very lack luster and limited services. Bailey hotel looks pretty cute and active. No lobby cafe here or people…. Very awkward reception area. Not fun or luxurious, just datef. Was thinking this may be a more authentic hotel / experience but it’s just such a weird vibe that you are left feeling like nobody stays here and better to not stick around…. Like creepy
I bought my grand daughter to The Bentley Hotel for her birthday and she really enjoyed the experience. Her favourite sandwich was the Gammon ham with Wholegrain mustard sandwich and the Cucumber mint and Cream Cheese Sandwich. She loved the Vanilla Éclairs the Vanilla and Mango Panna Cotta. I really enjoyed it all. Nice ambience with relaxing mellow music in the background. Lovely staff. Will be reviewing also on my lifestyle blog. They also gave her lovely surprise of a birthday cake.
Went there for a Spa treatment and dinner. The facilities are well maintained and the environment of the hotel is beautiful. The treatment was excellent! My friend said it is out of expectation : For dinner, they don't have cocktail. Even though the menu looked a bit plain, the portions were satisfactory. The food was yum and we had a great time! Just 4 mins walk from Gloucester Road station, really convenient.
Just 'OK'. Very underwhelming Took my mum for a champagne afternoon tea. Sandwiches were nothing special, had MUCH better in M&S, cakes- basic and bland -very disappointing, expected much better, regretted not going to the many tempting patisseries nearby. Staff didn't check in once they served the food, and it was made very clear that any refills etc are chargeable extras. They didn't look very happy, especially when i asked for a new plate for my cakes as mine was dirty with sandwhich fillings. China and cutlery very basic. Can't believe they charge £55 PER PERSON! not worth that for two people, so many other better places. I had a Vigrin experience voucher. I'm very happy to pay more- if the food and ambience worth it. Scones were fine and champagne was nice and well chilled. Location is great, loved the mosaic floor. Lobby area is lovely with lots of marble and beautiful furniture, although the smell of sewage is noticeable, especially near the toilets. Definitely not returning
We didn't stay at the hotel we were only there for an Afternoon tea. We were given a Virgin Experience Voucher for Christmas. The Afternoon tea, was absolutely gorgeous. Tasty bite sized selection of sandwiches. Followed by a variety of small cakes. Warm scones with jam and clotted cream finished the tea. Each served with a pot of tea/coffee. Set in a lovely, classic old building. The staff were very helpful and pleasant.
Worst 5 star hotel i’ve been to ever ! Don’t expect a 5 star service , expect a 1 star service , also the rooms are very old , and they rooms smell like cigarettes and toilets are like those in 70’s , phone not working , no water except 330 ml two bottles and that’s it , the carpets are very badRooms: 1/5
We had booked afternoon tea in their tea room, through virgin experience days. it was nice experience & pleasant evening. Ambience was nice & calm . Service was excellent and staff being very cordial. Being vegetarian we were given good number and variety of sandwiches. Chamomile tea was very nice & so was cappuccino which they had even refilled. In desserts we really liked their carrot cake and in scones I liked the fact that they had served them warm. I would have given all 5 stars had menu been little more innovative, adding more colours & flavours to the table. Sandwiches and desserts were decent enough but not one of the best I had eaten. For me and my husband we were looked after well by their staff , so service & staff gets full points and hence this review got 4 stars.
Afternoon tea lacked finesse... It was OK but we left underwhelmed. Entrance is very grand and you feel.from the offset that you will experience the same environment. Once we were seated, after a wait of 20minutes to be fair we were early but there were only 5 seated tables, we were walked into the gloomy, cold Peridot area. Hard Rock music playing fairly loudly we already got the impression that this eould not quite be the experience we'd hoped for. We did ask if it could be changed after hearing one song on repeat to which they did upgrade to soft dance, good for us, but average age of guestp was probably not in favour. Once seated the staff were OK, champagne served quickly, tea in a beautiful silver pot accompanied by a cracked milk jug... The food again was OK but looked nothing like one of their promotional posters used i the hotel for afternoon tea. Simple changes and it could be great: Why not use the beautiful front seated area serve afternoon tea to maximise the grandeur of the hotel? Use linen napkins in place of cheap paper ones Check your crockery that has aged Pop some jazz, classic or piano music on Change your pictures used to promote to reflect what you actually get
The Bentley Hotel London is beautiful and elegant. The staff is wonderful and made sure our stay was perfect. I highly recommend staying at this gorgeous hotel.Rooms: 5/5
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