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Reviews, get directions and contact details for Furniture Village Bolton

Furniture Village Bolton
"The Furniture Village Bolton Store is located in Middlebrook Retail Park, and is part of the biggest independent furniture retailer in the UK. Best quality, best prices, and best service is our philosophy. Visit us today and explore our wide range of home furniture for every room in your home. Plus, we have introduced a range of COVID-secure measures so you can shop with confidence. We are open every day of the week and can be reached on 01204 674190."
Address: 37 The Linkway, Horwich, Bolton BL6 6JA, UK
Phone: 01204 674190
State: Greater Manchester
City: Bolton
Zip Code: BL6 6JA

opening times

Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Great place to go for sofas. Plenty of choice, and I was given as much time as I needed to make my choose the perfect one for my home. Lee was great from start to finish. I came here twice in two days narrowing down my choices and colours. If you're visiting please do ask for him, he'll make your trip so much easier!
Disgusted by the customer service! The worst buying experience I’ve ever had. Ordered a dining set in May, still haven’t received the order OR EVEN A DATE confirming delivery, & we’re now half way through September. No communication from the store whatsoever Had to call the store myself 10+ times, only to be told ‘we will send another email, but this could be ANOTHER 10+ days’ Furious is an understatement. The store is happy to take your money but are completely unwilling to communicate regarding delivery! Shame on you
We have recently purchased a sofa from Furniture Village Bolton and would definitely recommend. Danny sales sourced a very competitive deal for us and demonstrated exemplary customer service throughout our dealings with him. Thank you for all your support, Danny!
[Frustration + Disappointment + Unhappy] Avoid Furniture village, Poor customer service, Poor delivery. Ordered a product and it took 2 months and the product is still not delivered. I call the Bolton almost everyday and they always give lame excuses. Zero commitment, Zero customer value.
Me and my family went here yesterday to look for furniture for our new house. From sofas to beds, dining table and chairs, wardrobes, mattress and more. Lee Smith was very friendly, helpful, very professional and walked around with us and priced everything up. We have ordered everything for our new house because of the service we received from Lee. So thank you.
Just been to this store for the first time Jason Williams looked after us. He was very knowledgeable and showed us around with no pressure. After a good look around we settled on a sofa to be delivered in around 4 weeks.
We had a fantastic experience at Furniture Village today. Jason the Sales Manager couldn't do enough to help us. He was there when we needed him without being in the way, listened to everything we were looking for and wasn't at all pushy !! Have ordered a new dining table can't wait for it to arrive
We ordered our dining table in Furniture Village Bolton after seeing a table & corner bench set we liked Compact Earth Table & benches Very helpful staff, however they failed to tell us that there was a different style of table. We only found our two months later when our table was delivered & turns out it is the Earth Dining Table. Which doesn’t work well with the benches as the legs get in the way. However there is unfortunately nothing we can do because that is the one on the receipt even though we were told it was the table we’d been looking at in the store. As you can see in the pictures the table in the shop is different to our table. Our table has legs on each side rather than the base in the middle.
I was very impressed with one of the sales team when I visited with my handicapped sister to buy a chair for her. He was very helpful and spoke directly to my sister and made sure she understood what was happening. He took her through the purchase step by step and gave very clear, specific and simple instructions that my sister could follow.
Ater looking at rugs in several places I called in Furniture Village on the 6th August and ordered a new rug. It was the only one that I had seen and liked. It is now the 10th August and it is in place in my lounge. Absolutely love it. I am so impressed with the service and delivery. I promptly received delivery instructions via my e.mail and was immediately given a delivery date, followed rapidly by a one hour time slot which ws upheld. Thank you
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