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Charing Cross Hospital Accident & Emergency

  1. London
  2. London

Reviews, get directions and contact details for Charing Cross Hospital Accident & Emergency

Charing Cross Hospital Accident & Emergency
Address: Fulham Palace Rd, London W6 8RF, UK
Phone: 020 3311 1234
State: Greater London
City: London
Zip Code: W6 8RF

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Everything and everyone, and every procedure, is in absolute slow motion, no matter how much pain you’re in or how life-threatening your condition is! The only fast-acting thing in A&E is their automatic doors.nAfter almost a week of waiting for the ultrasonography report and test results, it seems like they've been lost or forgotten to be entered into the system. Take good care of yourself to avoid all the trouble with the NHS.
I have only good things to say about my experience at A&E. I had sharp pains during my pregnancy and was in such pain that my husband and I went to the closest hospital which was Charing Cross. They saw me immediately, did an ultrasound and explained that the baby was ok,that it might just be trapped gas!nnI do think too many people go to A&E with things that should be taken care of by a GP. I read some of the bad reviews. I hope those people now realise that patients are prioritised depending on severity of condition and if you go to A&E expect to wait if you have something that might be better treated by your GP or if it's not life threatening. It's not perfect but in times of less resources, it makes sense. I recommend CC A&E from my experience.
I was referred to Charing Cross A&E by my GP. I visited on 20/06/24. My experience from reception to being seen to, and sent for MRI same day was a pleasant one. I was attended to by ANP Agustin. He treated me with respect and kept me informed throughout my care. Although I was scared, he made me felt at ease. He was professional and polite even before he learn that I was in the same profession as him. Thank you Agustin and best of luck with your exams. And thanks to A&E team and MRI team. Regards B. Z. Halfrose.
I came to A&E with my very sick, elderly mother at 21.30. We knew there'd be considerable waiting times but didn't expect just how bad the situation would bennThis is a long read, but it's worth reading.nnEverything started well. Initial assessment blood pressure/temp was almost immediate and she was told she'd soon be seen by a doctornnShe then had her blood taken about 30 minutes later.nnThings went downhill from here. About 2.5 hours passed, and nobody saw her. There were just TWO other people in the room. No communication from staff, no checks to make sure she's ok - nothing.nnEventually she saw a doctor, who promised her an injection. She repeatedly told the doctor that medicine in the injection did not help her AT ALL when she took it in tablet form, but he gave it to her anyway.nnShe had to wait another agonizing 1h+ for this, rather than administering it asap.nnThe medicine had zero effect, despite my mum's protestations.nnThey also did a CT scan for her head - although this was about 6 hours after we came in. However, I'm still glad they did this.nnStill in an extremely bad state and with 0 signs of improvement, they sent my mum home. We left around 5am, over **7 hours** since our arrival.nnShe left with the exact same symptoms and state as when she came innnThe waiting room was also a sad state of affairs. The key things to mention:nnPeople there were visibly not in a good state. However, nurses rarely checked up on patients, despite walking around the ward and idly chatting in the adjacent room. About 3 of them. Just no real signs of caring and attention, to people who really need it.nnOne nurse Jamaican i think, was very RUDE to other sick patients, shouting at them quite aggressively when they didn't hear her they were elderlynnThere is very little privacy. In the consultation room at the beginning, the doors are open, and so you can hear the conversations of others with the doctornnThe same is true for the main A&E room, where you can hear almost everythingnnThe nurse at some point went to other people in the main waiting room to give them medicine, seemed a bit strange but maybe that's normalnn- The man at the reception who I called to ask how long it would take to be seen who VERY RUDE and dismissive. On shift Saturday night March 4th.nnMy mum was very unwell, and if she had been critical then I'm not sure waiting for 6 hours would have ended well, at all. I sympathise with people who are very ill and need to wait for so long; it's extremely dangerousnnIf you choose to go here, I hope you have a more positive experience. The NHS is not free like everyone says – we pay high taxes for it. It should provide a better service and more funding needs to be directed toward it to ensure better staffing. I sympathize with the docs, and really hope this review is taken seriously. It could save a life.
Mental health is not something that can particularly be seen visibly. If you are in urgent need it might be better to speak to someone who can guide you through how you're feeling, rather than going directly to A&E.
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Charing Cross Hospital Accident & Emergency map

Directions to Charing Cross Hospital Accident & Emergency with public transportation

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Greyhound Road Barons Court 350 meters
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Hammersmith Bus Station 500 meters
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