The Grand Hotel & Spa, York

Reviews, get directions and contact details for The Grand Hotel & Spa, York

Address: Station Rise, York YO1 6GD, UK

Phone: 01904 380038

Website

State: York

City: York

Zip Code: YO1 6GD

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

The Grand is an absolutely wonderful hotel. From the moment we arrived, we were thoroughly looked after. The staff at this hotel are exceptional. I can honestly say this for the entire team—everyone was friendly and helpful.nnOur rooms were spacious, comfortable, and clean. The Grand itself is beautiful. We came for Christmas shopping, and the hotel was decorated perfectly to get us into the Christmas spirit!nnThe hotel is just a 5-minute walk from York station and a 10-minute walk to the town centre.nnAt breakfast, the restaurant ran smoothly, and there was plenty of choice. Dining there was also a pleasant experience—the food was very good.nnI only wish we could have stayed longer to make use of the spa and gym. We’ll definitely be back!

We had a fantastic 3 night break in this beautiful hotel. It is perfectly situated, a 5 min walk from the railway station and only a 10 min stroll to the Minster and shops.nThe staff, from the gents at the door, staff on reception, spa staff and restaurant staff were all extremely friendly and helpful.nThe hotel was exceptionally clean in all areas.nBreakfast was delicious with a huge selection of fruits, cereal, meats, cheese, pastries and full English options.nOur room was spacious with a good supply of various teas, coffee and water.nSufficient Molton Brown toiletries were supplied for an entire stay and maid service was excellent.nOne member of staff, James, stood out during our visit for his attentiveness and friendly personality.nI would not hesitate to return or recommend this hotel to friends.

Stayed with family early June.  Outstanding hotel.  The location was excellent.  Staff was courteous, helpful and kind.  Our two rooms were well appointed.  The concierge recommended a great local business that did our laundry.  I cannot say enough good things about this hotel.

Stayed at The Grand while visiting the York Christmas market. Absolutely lovely stay. We upgraded the room when we were there for a discounted rate and had wall views. Staff were excellent and spa facilities great! Will definitely stay again when we come back to York.nnBonus: Short walk to the city centre.

Good location, v near station. Rooms good size but could use touch up in redecoration chipped paint on bathroom wall, for ex. Staff friendly on arrival and good at keeping waits to check in/out short. However, charges made to my card, not on invoice, post check out and food in Rise super expensive omorovicza what it is. Better and cheaper fare to have in York.

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The Grand Hotel & Spa, York

Reviews, get directions and contact details for The Grand Hotel & Spa, York

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