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Novotel York Centre Hotel

  1. York
  2. York Lodging
  3. Sherburn In Elmet Lodging

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Novotel York Centre Hotel
Address: Fishergate, York YO10 4FD, UK
Phone: 0113 396 9004
State: York
City: York
Zip Code: YO10 4FD

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Reviews
We had a very pleasant stay at Novotel York Centre. The hotel was clean, comfortable, and well located, making it easy to explore the city. The room was spacious and well maintained, and the overall atmosphere was welcoming and relaxing.nnA special thank you to Stash, who was an amazing host. He was incredibly helpful, friendly, and supportive throughout our stay, always ready to assist with anything we needed. His professionalism and kindness really made a difference and made us feel very well looked after.nnThank you for a great stay — we would happily return and recommend this hotel to
We had a nice enough stay.nThere were quite a few stains on the mattress, bedding, carpets and soft furnishings. The mirror had a large crack in it that felt quite dangerous. We personally found the bed quite firm and uncomfortable because we are used to a softer mattress. The step into the bath was quite high and I feared slipping as I got out. The pool and sauna were lovely but it was quite busy and there were no lockers in the changing rooms available. Breakfast was a bit of a nightmare with long queues and hot food running out quickly, orange juice was horrible. Lift was a bit temperamental. Check in was fast, staff were lovely, room was pretty clean. I wouldn’t stay again for the price but I was satisfied enough for the one night.
Last night our social group Yorklub attended a Christmas dinner dance at Novotel Fishergate York.nBrilliant evening. The reception area was well organised with a singer guitarist to entertain along with glasses of bubbly and canapés. A good start to the evening before moving through to function room.nThis was beautifully laid out with circular tables seating ten guests. Each with place names and their meal choices.nThe food was served very efficiently by very polite staff assisted by two managers, Ajay and Rahul who both were so helpful and checking with each table to ensure we were all happy with our meals.nThe dance floor is well positioned and the dj played a good mix of tracks which ensured a lively crowd enjoyed a good dance!nA big thank you to ALL the staff involved ie kitchen, bar staff and the guys and gals serving us, for all their hard work.nFinally thanks to Sarah from the functions team for all her help she gave me organising for the night. Looking forward to booking again in 2026.
the rooms were very nice, the breakfast was very nice , there was lot of variety of food and the food was constantly stocked. would give 5 stars for food service, it was a comfortable say but there were few things like not cleaning the rooms while we were away as we had to tell the cleaners to clean the rooms. it’s very hard to communicate with them as they barely know english. you can use the pool only for 30 minutes which felt weird because i have been to many places that don’t do that but i understand that they are giving slots to everyone. don’t think would go again but it was an experience
We had a truly magical stay and enjoyed every moment of it. Everything was excellent, from the room to the breakfast service. The male receptionist was extremely friendly and professional, making us feel very welcome from the start.nnOur room was warm, cozy, spotless, and well equipped with all the amenities we needed. We were staying to celebrate my husband’s birthday, and the manager, Kai, was an absolute legend. We were delighted to find a small gift and a thoughtful message waiting for us in the room, which really made our day even more special.nnThe bar area and lobby were beautifully decorated with a festive Christmas theme, creating a lovely atmosphere. Breakfast was delicious, with plenty of choice—we had everything we wanted. Parking was also very convenient, with no hassle at all.nnWe would highly recommend this hotel and would like to thank Kai, Tashi, and the rest of the team for their outstanding hospitality and kindness.
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