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Sturgess Jaguar Leicester

  1. Leicester
  2. Leicestershire Car Dealer

Reviews, get directions and contact details for Sturgess Jaguar Leicester

Sturgess Jaguar Leicester
Address: 445 Narborough Rd, Leicester LE3 2RE, UK
Phone: 0116 416 1081
State: Leicester
City: Leicester
Zip Code: LE3 2RE

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

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Reviews
This place is very good at customer service. Honestly couldn't have done more to make us feel special. Serious shout out to Niraj, nothing was too much trouble. 👍
7 years ago (31-03-2018)
Expect to wait when dropping off or picking up you car for a service. Always have to wait and asked if I want a coffee when I just need to be in and out and back on the road. Very polite though.
7 years ago (29-03-2018)
Arrived. Had to wait again for service. Never a quick drop off. Frustrating when running to tight schedule. At least complimentary tea/coffee available. However, once it was my turn the service desk very friendly, professional and helpful. Thank you.
7 years ago (05-04-2018)
When I purchased my Jaguar 14 months ago, the customer service was excellent and I posted a review congratulating Jaguar Sturgess Leicester on their staff and service. However, their post sale service lets them down badly. I have had an ongoing mechanical problem since purchase which has still not been rectified. The vehicle has been in and out of this Garage several times to no avail. The service department staff are not always truthful in my opinion either - I have a dashcam which on one visit to the garage recorded how many times the vehicle was test driven and the times of the same - which differed from the information given by the service staff! It also recorded the vehicle being driven at 37 mph in a 30mph zone - not impressed! I am extremely upset that I have had to resort to contacting Head Office Customer Complaints (Coventry) as telephone calls to the Leicester Branch to book the vehicle in again were met with reception advising that the Service Department were engaged and they would call me back - they never did!
7 years ago (10-01-2018)
Top service from these guys. The master technician Ian did a fantastic job when I turned up with my car in stuck in Valet mode! Highly recommend them.
7 years ago (27-01-2018)
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