Sturgess Jaguar Leicester

Reviews, get directions and contact details for Sturgess Jaguar Leicester

Address: 445 Narborough Rd, Leicester LE3 2RE, UK

Phone: 0116 416 1081

Website

State: Leicester

City: Leicester

Zip Code: LE3 2RE

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM

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Reviews

Excellent experience buying our new Epace.. Pete Griffiths in sales at Jaguar Marshals went over and beyond to make sure we were completely happy with our choice.. we had all the information and guidance given to us to make the correct decision.. highly recommend.. never felt pressured and was a relaxed and pleasant experience… Love our new car ..

Very poor service.  Long booking lead time.  Automated check in notes not followed.  No vehicle health check provided.  No notification that the work was finished.  All the chasing left to us and in the end we pay nearly £600 for a service to get a car back with a list of work needing doing, some of which, we asked to be carried out.

Been using this JLR centre for a few years. Things have been declining since Marshalls took over: Phone calls are not returned as promised. When you call no one answers the phone on any of the numbers/options.   Told I would be charged £216 for a diagnostic that my local independent garage did for £20.nnEdit: booked the car in for a service. Was told it would take 4 hours and I should drop off at 8am. On arrival I was told the car would not be ready before 4pm. Will not be going here again!

A shame i have to leave a one star review as zero would be more appropriate.nMy F-Type was serviced here over three weeks ago and the car collected from me, as no courtesy cars available despite booking 2 months in advance upon returning my car by their staff, the driver kerbed my front wheel while parking and damaged the rim.nPhotos were sent and numerous emails and calls made - nobody seems to care one bit and I am constantly chasing to ask when its going to be repaired - emails are sent and not replied too.nCommunication seems non existent at this dealer , you ring and it just rings, rings and rings.nI would advise anyone thinking of using this dealer to seriously not and go elsewhere - very, very poor service.

Excellent customer service, very helpful & well explained along the sales process. Everything get sorted bodywork etc before pick up. People from sales esp Taras  to reception Shelby all very helpful & cheerful. My baby boy was well looked after when I was checking out the cars.  I would highly recommend anyone to use their service.

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Sturgess Jaguar Leicester

Reviews, get directions and contact details for Sturgess Jaguar Leicester

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