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Granby Car Sales Ltd

  1. Leicester
  2. Leicestershire Car Dealer

Reviews, get directions and contact details for Granby Car Sales Ltd

Granby Car Sales Ltd
Address: 625 Aylestone Rd, Leicester LE2 8TF, UK
Phone: 0116 283 5335
State: Leicester
City: Leicester
Zip Code: LE2 8TF

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 10:30 AM – 4:30 PM
Saturday: 9:00 AM – 4:30 PM
Sunday: Closed

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Reviews
Would NOT recommend. Bought my first car from here - the salesman was very friendly and said all the right stuff to keep me at ease. However when asked if the cam belt had been changed due to the amount of miles it had done the answer was skipped around and avoided. Once I’d paid for the car and drove it home I received a phone call the next day confirming the belt had not been changed and they were willing to do it for a further £300+ !!! I was absolutely fuming with the pure cheek of being sold a car with multiple issues that were skimmed over only to be offered to be fixed for more money. Absolutely rip off merchants. I also did some research some months later and found out my car is worth half what they charged me. Partly my fault for being so fresh in the motor world and I do half blame my lack of knowledge but I will never return to this place. I have 2 back wheels that after only 1 week have been deflating due to the alloys being so old. I was proper blind sided by these ‘friendly’ people. Don’t buy here. Money grabbing people that ‘look after’ new drivers.
Should you feel the uncontrollable urge to purchase a vehicle from GCS then read on. If like me you are no longer able to get down on the ground to inspect lower body panels for damage, then for heavens sake take someone with you that can. Next, don't ask for a test drive, but if a test drive is not offered then walk away ! The car I purchased from here will be put on e-bay sometime in the New year with a FULL & HONEST description, and I'll take the financial hit on the chin. I know I should have read the reviews first, but having now done so I feel that returning the car will achieve nothing. Im afraid I cannot recommend GCS !
Never buy a car from here. All polite and nice until it has been sold. Only had for a day and the management light came on. Rang them up and was told if we carry on driving it the warranty will be void. Paid £120 to hire a low loader as don’t live local. Did get a car to get back. When we returned 4 days later, they said they had changed spark plugs and coils, even though it had supposed to have been serviced before selling. When asking about the engine management light. They didn’t say a word. We drove off and 100 yards up the road the light came on again. We turned round and went back, but then it had gone oh. The warranty is not worth the paper it is written on. Management light keeps coming on. Took it to our local garage today, mechanic looked under the bonnet and no spark plugs or coils had even been replaced as was told. Also there mechanics and very rude. Just be aware. Don’t be taken in by the charm
I bought a car from here and, unfortunately, it had issues. The mechanics worked hard to try and rectify it at no further cost. However, due to my urgent need for wheels, I was offered an exchange. Although this resulted in a small financial loss this was very understandable and better than expected. John owner, Maureen sales and all other staff have been so very nice and supportive. I really have found everyone to be ultra nice. At the end of the day, you can have faults with cars new and second hand; it is the way in which the after service is dealt with and, of course, the way you deal with people too. I cannot fault them at all. Nobody wants a car with faults; dealership or buyer. So, please, do not be put off by the negativity of some others.
I found the whole experience at Granby Car Sales pretty painless,considering I had to put my hand in my very deep pockets lol,I didn't feel pressured at all by Maureen and would well recommend them if your in the market to change your car and no,I don't work there or on commission lol just a pleasant experience really,not at all what you'd expect from a car dealership, 10 out of 10.
Found purchasing my car and dealing with Maureen an absolute pleasure from start to finish. Nothing seemed to be too much trouble. From just browsing to test driving, there was no pressure or rush. Car was spotless on collection which I was so impressed by as it’s a 10 year old vehicle. Would recommend Maureen and GCS to anyone looking for a used car.
STAY AWAY DO NOT BUY! Bought a car for £8000 in July 2021. There was an issue with the handbrake, i took the car in 3 times. On the last visit the hand brake was adjusted and the shoes were replaced by the garage. In April 2022 i took my car to Kwik fit to do my MOT. To my surprise the car failed MOT. Reason the previous garage incorrectly fitted the shoes on the handbrake. I paid £65.00 to get the issue repaired as the car shouldn't have been on the road! I went back to Granby car sales, they refused to take any ownership. The manager John hasn't even said sorry for their errors. He has passed me to a snotty lawyer David who has no empathy. I have been blamed for buying a used car, i should have requested a curtsey car. Really? I am under warranty and no one wants to help me resolve my complaint. David and John you both have no sense of customer service skills. I will be taking this further!
Purchased my car from a Lovely man called Trevor. They made sure all the repairs were completed and put her through her MOT. Even had half a tank of diesel. Customer service was amazing and I love my new car. Thanks for looking after me.
I was shown some cars by a lovely gentleman named Dave who was incredibly helpful and genuine. This is a nice professional place and I highly recommend them having had an awful experience at a different dealer seemingly due to being a lone black female. I felt respected and valued. Thank you!
My 2nd car from Granby Motors,now purchased 2 years ago,excellent service from the sales team,and the mechanic who has just serviced and put through the MOT again!.i have no hesitation in giving them 5 stars!
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Granby Car Sales Ltd map

Directions to Granby Car Sales Ltd with public transportation

Hall Lane 90 meters
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Hall Lane 130 meters
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Hampshire Road 130 meters
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Aylestone Road 230 meters
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Hampshire Road 320 meters
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