Reviews
Great simple experience. Click and collect tickets . You don't even need to queue up. Amazing popcorn probably the best out of all local cinemas. Great parking options . The cinema theatre was quite chilly but other than that all good
Incredible customer service Daniela provided, she was lovely and friendly. I haven’t been to cineworld in years and because of her I want to come back! Highly recommend.
The place itself is fine, clean enough and it feels like a proper movie complex. However, if you love movies and want to pay those extra pounds to have a great cinema experience, this is not the place for you. Screens are not big enough, sound isn't great, some rooms have that middle corridor just where they could've placed the best seats and the lights are not fully off during the movie. Why??? We can get a better experience and a darker room! at home.
Always a spotlessly clean, comfortable and welcoming environment at Wood Green Cineworld. Friendly, helpful staff teams, especially Joseph & Daniella both team leaders well worth a mention for always making sure I have everything to make my movie watching experience is highly enjoyable for me. I’d really love to be able to view more of the live streaming events like ballet, theatre shows and performances at this cinema instead of having to travel further away. Friendly atmosphere, always a very high standard of cleaning, extremely comfortable, live streamed performances would be an epic combination. Wood Green Cineworld, huge thumbs up from me!
The staff are quite hostile. Complained about me walking down the escalators when they haven't blocked it off or signposted another way to get to the screens downstairs. A man came up to me clearly aiming for intimidating sorry love size alone doesn't do that and asked to see my ticket no please or thank you after me showing him the ticket just a rude "fine". Would not recommend. Go to the Vue across the way, nicer staff and atmosphere
Great experience, good variety of food choices and drinks. Staff are very polite. Mantas was helpful on the till explained to me what the movies are. Overall, great experience. Everyone there is helpful and you can count on the staff for a pleasant experience.
No wonder Cineworld is dying, with the attitude of the staff there. Went to watch movie. They ran of cups for a large drink! They could simply give it in another cup, or two small cups. But "No, the head office has strictly told us we can't do that". Seriously?! I then ask for a medium drink. After fumbling around they say "No, we've ran out of medium cups as well". And this is mid week, evening show! Absolutely rude staff. Attitude and words are "I just work here, I can't do anything for you". Might as well get robots. They can't give a drink in different size even though I was happy to pay for the large combo as I wanted the large popcorn, they can't use slushie cups for it either! Completely unhelpful staff, standard attitude of "blame it on head office"
Can’t give this cinema a very good review. On arrival to watch Smile staff insisted on seeing ID for all of us. We was 26,27,37. Ridiculous as all clearly well old enough and haven’t been asked for ID in many years. Then the card machines went down so was left waiting 15 mins for a solution to buy our snacks. Eventually they gave them for free so did redeem themselves a bit and hence 3 stars. Other than that no issues but the ID thing really put a big blight on our outing.
I need to go and see the movie again now in a different cinema. Something's just off with this place. The screen is smaller is this even possible? or definitely feels like it, seats are uncomfortable, it's dirty in places and occasionally it smells really bad. Not going back.
I came to Wood Green cinema and was greeted by a lovely young man called Billy on the doors, he helped us on the baskins and robbins and served us very efficiently and gave us a great milkshake and our tickets with great service and then served us again on the door, very efficient on the multitasking!! Overall great experience, loved the cinema and was very clean and peaceful for the time I went.