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Britannia Adelphi Hotel

  1. Liverpool
  2. Holywell Lodging
  3. Bebington Lodging

Reviews, get directions and contact details for Britannia Adelphi Hotel

Britannia Adelphi Hotel
Address: Ranelagh St, Liverpool L3 5UL, UK
Phone: 0871 222 0029
State: Merseyside
City: Liverpool
Zip Code: L3 5UL

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Reviews
I honestly can’t rate this hotel anything higher than 1 star. The entire experience was extremely disappointing and showed a complete lack of accountability from the front of house team.nnWe arrived expecting a smooth check-in, but due to issues with a booking agent, we were left waiting over four hours before we could access our room. Reception staff offered very little support, and we had to constantly chase for updates and push for solutions ourselves rather than being helped proactively.nnWhen we finally got into the room, it was freezing cold and completely unwelcoming. After everything that had already happened, we decided we no longer wanted to stay and chose to drive home instead. The response from reception was simply, “OK, I’ll check you out,” with no apology, concern, or attempt to resolve the situation. That summed up the level of customer service perfectly.nnIt’s such a shame because I’d heard this hotel used to be the place to stay years ago, but sadly it feels like standards have completely collapsed. The condition of the rooms, the poor service, and the lack of care from staff made this one the worst hotel experiences I’ve had.nnIronically, it’s advertised as one of the most haunted hotels in the UK — and after this experience, I can see why. Even on TikTok afterwards, videos about the hotel kept appearing on my feed without me even searching for it.nnI would strongly advise others to stay away.
Hotel was fine. Room was clean and bathroom clearly renovated with a good spacious shower. Lots of terrible reviews online but I didn’t experience any problems myself.nn£2.65 a pint in the bar downstairs. Didn’t try the breakfast so can’t comment, but no faults from me
Looks nice as you walk in, shame the revolving door has gone.nStaff friendly and helpful. Long corridors and tails of ghosts add to a atmosphere.nRoom was old but clean and bathroom was updated.nOverall cheap but worth the money. Having stayed 3times now I’d recommend if you’re keeping a close eye on your finances.
Once grand hotel, now v faded. But the rooms were roomy, we asked for a quiet one and got one. Bathroom modernised. Pillows hard, and they could not provide softer ones. It has interesting interiors. Staff seek to be helpful.nnLocation excellent, v close to Lime St Station. Right on edge of city centre.nnBreakfast classic self service and the coffee was poor. Can buy outside. But after careful consideration we had breakfast in. We could have an easy and broad choice, so the next day I could reject the hash browns err..., but have sausages were good. And breakfast pricing was ok.nnWiFi ok. If you go out for the day, remember to reconnect in evening.nnI'd go back.
We haven’t actually stayed here in one of the rooms. But being from Liverpool myself, I just appreciate this hotel so much.nI don’t really understand the negative reviews. I mean I haven’t stayed in the rooms, but you can not fault the hotel at all. The interior is truly outstanding - like I have never seen before. The ball room is beautiful. The whole place has a really calming feel about it.nnWe come in here quite a lot when we’re in town, and it never disappoints. The areas are gorgeous and very very spacious. They even have a restaurant as well which we are still yet to try.nnEven just to sit here for a while is great. So lovely.nnSometimes as well, they hold events such as wrestling nights and other events. Years ago, we came to a wrestling event and it was set up really well.nnThank you for providing a blissful experience.
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