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Reviews, get directions and contact details for Victoria's Secret

Victoria's Secret
Chain retailer known for housebrand women’s lingerie, plus pajamas, loungewear & beauty products.
Address: 120-128 Oxford St, London W1D 1LT, UK
Phone: 020 7637 8811
State: Greater London
City: London
Zip Code: W1D 1LT

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 11:30 AM – 6:00 PM

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Reviews
I had the pleasure of shopping at Victoria's Secret recently and was incredibly impressed with Rosa exceptional customer service. She was incredibly helpful, patient, and knowledgeable about the products. Rosa went above and beyond to help me find the perfect items and made my shopping experience enjoyable and stress-free. I highly recommend her for her friendly demeanor and excellent customer service skills.
Staff really can’t be bothered to do anything…physically shows that they rather be anywhere else but here. Store size is small so sizes on display are limited. But I applaud them for their creativity in coming up with so many different excuses not to check for stock. Good job in being a bad store.
What a massive disappointment. Many of the drawers were empty, the selection is tiny. The friendliest person was the girl at the checkout. Feels more like a stall in an outlet mall.nCan nowhere compare with the old shop where shopping for lingerie was an event I was really looking forward to.nMore excited to shop for groceries at Waitrose than here.nnAbsolute let down.
Selections are minimal. They didn't have my size in anything. The place is a mess. The panties are mixed, messed up, and in the wrong drawers. It took forever to get help. The girls working there could not be bothered. They only had one girl working the registered, and she decided to have an unnecessary conversation with one of the customers while the line backed up.
Great experience at the Victoria secret Oxfordstreet branchnShaleh was a great help and went above and beyond to provide great customer service!nnThe whole team was a pleasure to deal with!
Comment on this business

Directions to Victoria's Secret with public transportation


Wardour Street 80 meters
55
98
N207
N25
N55
N98
Tottenham Court Road Station 170 meters
390
55
73
98
N207
N25
N55
N73
N8
N98
Great Titchfield Street Oxford Circus Station 180 meters
390
55
73
98
N207
N25
N55
N73
N8
N98
Tottenham Court Road Station 320 meters
390
55
73
98
N207
N25
N55
N73
N8
N98
Oxford Circus Underground Station 380 meters
Bakerloo
Central
Victoria

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