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Primark

  1. London
  2. London Clothi̇ng Store

Reviews, get directions and contact details for Primark

Primark
Discount fashion chain offering clothes and accessories for all ages, plus homewares.
Address: Westfield London Shopping Centre, Ariel Way, London W12 7GF, UK
Phone: 020 8749 1596
State: Greater London
City: London
Zip Code: W12 7GF

opening times

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 11:30 AM – 6:00 PM

Update Info
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Reviews
This Primark is a good place to pick up reasonably priced clothing. The quality can be questionable sometimes so worth double checking what you’re buying.nnIt’s a good location in the heart of Westfield and easy to get to.nnThe only complaint is the lines are always long; unreasonably so. They should hire a couple more staff to be on the tills during peak hours. You can wait up to 15 minutes!
I shopped at Primark today, went to the fitting room and staff voiced that you can only walk with 10 shopping items into room. When asked if they can hold on to the others for when I returned they said yes.nWhen I was done with trying the items on and came back to try the other items on voiced that she did not keep the items. It is already hard to look for plus size clothing in the mall as it is.
I visited Primark to check out the new Adaptive range of clothing.nAs a wheelchair user and someone who struggles with dressing, it was a new experience to be in a store which is seeking to cater for my needs. The lift between floors was spacious and on the level that I tried on clothes two of the changing rooms were adapted.
The store is huge and full of choices, but after we chose the clothes, we went to the line, and the cashier was EXTREMELY RUDE!nShe threw some of our stuff behind the desk, and it fell on the floor and didn't fold any of our clothes while the other cashiers did.nShe just looked at us, with a bitter face, trying to hurry us up while all the clothes just thrown on the desk next to the bag.nIf the manager sees this, please take care of her... 25/6/25, 19:30 stand number 3.
I had an awful experience with the fitting room staff at Primark in Westfield Saturday 10am 5.07.25. The employee was rude, unhelpful, and acted like customers were a burden. They were dismissive when asked simple questions and made no effort to be polite or professional. The whole process was frustrating. Honestly, the level of customer service was unacceptable. I would avoid this location in the future if you expect to be treated with basic respect.
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Primark map

Directions to Primark with public transportation

Ariel Way White City Bus Stn 220 meters
148
220
272
72
95
N72
White City Bus Station 220 meters
148
207
228
237
260
31
316
49
C1
SL8
Uxbridge Rd Westfield Shopping Centre 280 meters
148
220
272
72
95
N72
Shepherd's Bush Green Uxbridge Road 320 meters
220
237
272
283
72
95
N72
Wood Lane Underground Station 320 meters
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Hammersmith & City

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