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Sézane L'Appartement London

  1. London
  2. London Clothi̇ng Store

Reviews, get directions and contact details for Sézane L'Appartement London

Sézane L'Appartement London
Address: 233 Westbourne Grove, London W11 2SE, UK
State: Greater London
City: London
Zip Code: W11 2SE

opening times

Monday: 10:30 AM – 6:30 PM
Tuesday: 10:30 AM – 6:30 PM
Wednesday: 10:30 AM – 6:30 PM
Thursday: 10:30 AM – 6:30 PM
Friday: 10:30 AM – 6:30 PM
Saturday: 10:30 AM – 6:30 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Super cute store and while they didn’t have sizing in a lot of the clothing I was happy just to see some pieces I’ve been contemplating online in person to confirm the quality and feel are lovely. Bought two sweaters sizing in their sweaters is no problem! and their perfume which I can’t get in Canada. Super friendly staff too
Excellent customer services. Clean and tidy shop. The girls very helpful and friendly. I can’t wait to go back again.
The negative reviews are so crazy. If you're going for a French brand, expects the French ethos of letting customers browse and try clothes in peace. This is not Japan or the US. Also, you can see in the pictures that it's clearly a capsule-size shop. Of course you wouldn't have all the sizes and if they do, they'd have to look for them in the back.nWhenever I needed help, I asked for it and always had pleasant and useful chats with the sales people. I actually really like the quiet and chill atmosphere and for me it's a great place to unwind after a stressful day at work.
I’ve been an online customer before but never been to the store. I was surprised by the slim selection — more like a showroom. While I was able to find one sweater to buy, the other items I was interested in did not have size large available. There were sometimes only one or two items on display per style. I had to ask *three* staff about different size availability before I finally got an answer from one, this after searching myself through stacks and being told to “turn the stack around to make it easier to see sizes” — instead of just helping me look or checking the stock room. They seemed more concerned about watching customers than helping them. Perhaps they’ve had shoplifting? Either way, it’s an off-putting, guarded vibe.nnSo as others have mentioned, the customer service could be improved and there should be more size availability. If you need a large, you may be out of luck if you can’t find one on your own.
Great shop but the most amazing is the french sales she advises and is so effiecient that you walk out of the store with the best fit and satisfaction. She is a great ambassador for the brand. She is just excellent
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