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The Shaftesbury Theatre

  1. London
  2. London Performi̇ng Arts Theater

Reviews, get directions and contact details for The Shaftesbury Theatre

The Shaftesbury Theatre
Theatre hosting big budget musicals, dance shows and drama, including some revivals.
Address: 210 Shaftesbury Ave, London WC2H 8DP, UK
Phone: 020 7379 5399
State: Greater London
City: London
Zip Code: WC2H 8DP

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Reviews
Such a lovely theatre, I saw Avenue Q here. I visited on the hottest day in June 2026, so I was unsure if it was going to be a comfortable visit, but I was pleasantly surprised. The bar area downstairs was lovely and cool, and the auditorium was comfortable despite the hot weather, lights, and body heat.nGeneral staff and bar staff were friendly and attentive, very clean theatre, as were the male toilets - which you didn't have to wait long for as they were a good size downstairs. Good accessibility for people in wheelchairs.nnAvenue Q was a great laugh, and a special shout out to one of the lead cast members that had to leave a quarter of the way into the show, maybe due to the heat, as most of the cast were sweating buckets. We waited around 15 minutes for an understudy who was equally fantastic in the role, so special thanks to him for jumping in and saving the show. The show went on and it was so much fun.
Incredible experience for my birthday! Came all the way from Yorkshire for the weekend, saw beetlejuice at the Prince Edward the first night then came to the shaftesbury to watch avenue Q spoiler alert both shows are great. The Shaftesbury is a beautiful theatre with helpful staff, avenue Q is so funny and an absolute dream come true getting to watch if 20 years after first hearing the soundtrack cast did a phenomenal job. I'm hoping to make a return trip to see the show again soon but if not a tour would do nicely
All but one staff were unwelcoming on my visit on the 9 September 2026...clearly they don't want to be there working. I've been to many other London theatres and this is prob the worst one in terms of customer service.nnThe theatre is a bit delalidated, but ok. Seats are jam packed together, such that the person next to me who had the loudest laugh and laughed at everything was in my left ear. While to my right there was someone drinking a smelly red wine. All made for a unpleasant experience.nnThe only saving grace was the guy who worked at the entrance to the royal circle who greeted all customers with an emphatic hello. That guy needs to head up customer service training and all other staff need to undergo his instruction.nnAs a result I wouldn't recommend this theatre...I'm not going to lie.nnAs for Avenue Q...it's a show that is trapped in the 1980s with poor attempts to bring it up to date with references to mobile phones and podcasts. The themes are still relevant today, but the jokes are from a bygone era. Hardly funny. The actors singing, puppetry and set design were, however, EXCEPTIONAL!
Wrapped up the night at Shaftesbury Theatre seeing Avenue Q, and it ended up being one of the most enjoyable, easygoing theatre experiences I’ve had.nnSitting in a box was the move. Great sightlines, a bit of separation from the main crowd, and it gave the whole night a more personal, almost private feel without losing any of the energy from the performance.nnThe show itself still holds up. It’s clever, unapologetically irreverent, and hits that balance between humor and just enough heart to keep it grounded. You’re laughing one minute and then realizing there’s actually something relatable underneath it.nnOverall, the setting at Shaftesbury paired really well with the tone of the show. If you’re in London and considering a West End night, a box seat here is a strong way to experience it.
lovely theatre, nice location, friendly helpful staff.nsaw live aid just for one day, absolutely loved it brilliant,nchap who played Bob was astounding , got him off to a tee, 10/10 and freddie Mercury was amazing goose bumps galore. I wanted to get up n dance to every song really enjoyed it,nlady who played Maggie was hysterical and very entertaining I believe it is going on tour, so will definitely be seeing it again.nslightly disappointed there was no encore,nI had assumed they would have come on and sung feed the world at the end.
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The Shaftesbury Theatre map

Directions to The Shaftesbury Theatre with public transportation

St Giles High Street 110 meters
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Drury Lane 160 meters
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Tottenham Court Road Station New Oxford Street 160 meters
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New Oxford Street 170 meters
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Tottenham Court Road Station 180 meters
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