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Reviews, get directions and contact details for The Lanesborough

The Lanesborough

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The official Facebook page for The Lanesborough London. A five star luxury hotel offering country house elegance in a vibrant city centre.

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The official Facebook page for The Lanesborough London. A five star luxury hotel offering country house elegance in a vibrant city centre.

Address: The Lanesborough Lanesborough Place , London SW1X 7TA, XGL, GB
Phone: 020 7259 5599
moc.hguorobsenal@ofni
State: XGL
City: London
Zip Code: SW1X 7TA

opening times

Monday: 16:00-18:00
Tuesday: 16:00-18:00
Wednesday: 16:00-18:00
Thursday: 16:00-18:00
Friday: 16:00-18:00
Saturday: 16:00-18:00
Sunday: 16:00-18:00


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Reviews
Did the Bridgerton-themed afternoon tea! The tea room was gorgeous with very comfortable seating arrangements. You definitely get your money’s worth with the cocktail, pot of tea, sandwiches, scones, and desserts.Rooms: 5/5
I took my friend to The Lanesborough for the Queen Charlotte Afternoon Tea as a 40th birthday treat. The hotel is beautiful and grand, but not at all pretentious. We were treated like royalty from the moment we arrived. The staff were attentive and couldn’t do enough for us. Mario was especially charming. The food was delicious and beautifully presented, and the added bonus we didn’t expect was that the tea and sandwiches were unlimited. We had a wonderful time enjoying our tea we tried the Lanesborough Breakfast and Queen Charlotte blends; both lovely, and food in the beautiful dining room, with a pianist setting the scene. The atmosphere was lovely and we didn’t want to leave. We left comfortably full and the staff boxed up our leftovers to enjoy at home. Also a special nod to the Queen Charlotte cocktail, which went down a treat. This felt a truly special experience and I highly recommend. Thank you to The Lanesborough team for a wonderful afternoon.
The hotel is conveniently located and the decor is superb. The meet and greet at the door and thereafter was great. We attended The Bridgerton Afternoon Tea. The Lanesborough Tea Blend was splendid and the cakes had excellent attention to detail. However, the service fell slightly short of the standard you would expect of such a luxury hotel. Also, given the tea was £85pp, we would have expected more attentiveness such as someone carrying trays of extra sandwiches as they do in similar high end afternoon teas in Mayfair. It was difficult to flag someone down for extra items. We were left waiting for minutes not because staff were inundated. The venue was not particularly teeming. It was because staff were rarely about, although they did not seem short staffed either. Tea was poured when it had not steeped. No additional cutlery or plates were provided when switching from sandwiches to pastries. Or from cakes/pastries to scones. The pastries were however, exceptionally made. A delicious and delicate balance. Light yet mouth watering. Not too sweet, not too sharp and, not too bland. Just perfect and clearly made with finite attention to detail. As afternoon tea connoisseurs, this is probably the first time we have complete an entire pastries/cake course. With barely a crumb left! Their French chef is clearly working as a part time magician! The cost for the entire affair came in at £206 and this could be excessive to some. Given the service fell short, we would argue the cost was not justified. In comparison to The Dorchester we have frequented, we have been checked in on regularly. Would you like any more sandwiches? Anything else? Sadly, that was not the case here and we had to ask. The difference between good service and great service is, with great service you’re waited on without feeling intruded on. The staff are within reach but not overbearing. Good service is merely service with a smile as was the case with our visit. Upon departure, once again, concierge staff were friendly and, we appreciated them hailing a taxi for us. Would we visit again though? With the staffing falling short in the tea room and the cost, we would be unlikely to visit. Sadly, the highly praised Bridgerton experience online by other reviewers is slightly lacking. The decor echoes Bridgerton blue, the menu is Whistledown approved but, that is all. There is no Bridgerton music or other hints of Bridgerton. It is a shame as this would complete the experience! Food & drinks: Marvellous selection of pastries, cakes and, sandwiches. Well made by someone extremely experienced in their art.
The Bridgerton Afternoon Tea was one of the best I've ever experienced in London and I've done a lot of teas in London. The staffs were attentive and very pleasant. The afternoon tea sandwiches were delicious especially the Truffle egg mayo. The Book of Eloise blue was my favourite sweets on this occasion. Bottomless tea/coffee. Optional champagne. Everything was great!
The Afternoon Tea was delightful, I appreciated that you could order as much food as you wanted for a fixed price. The waiters behaved impeccably. I just wish the chocolate sweets were less sweet, it took a bit out of the natural taste. But overall a lovely experience with a Regency era feel. Noteworthy details: Unyielding service. Staff carefully assessing every aspect.
This place is just wonderful. The service is excellent and the staff are just amazing. Plenty of staff are looking after the customers. The afternoon tea was just superb . All in all the experience of the afternoon Tea was very special and we would highly recommend this place.Rooms: 5/5
Afternoon tea at The Lanesborough is a delight and all the staff we encountered were all exceptional. The cocktails were sublime and we all loved the salmon sandwiches and scones. The patisseries were beautiful however a tad too sweet for us. Took off one star as we were seated in a dark corner and I had booked a number of weeks in advance as it was my birthday treat. It would have been great to have been seated somewhere with a little more lighting or the main atrium as it was a significant birthday and we were a small group. BUT I would come here again as the staff really made our time at The Lanesborough special - top class service for everyone and the surrounds are sublime too!
Afternoon tea was delicious and the service throughout was superb. A group of girlfriends that catch up once a year we chose afternoon tea to celebrate a new baby arriving soon and we were treated wonderfully by the staff. Mario was our server for afternoon tea and really treated us beautifully. He made a note of our celebration and sang and presented a little cake with a candle. The food was delicious and setting was wonderful so I highly recommend and we will definitely be back! If you want a treat with impeccable service then look no further than The Lainsborough. Thank you!! Food & drinks: Afternoon tea was delicious!
The Lanesborough never disappoints. Helpful and ordered staff. Very much like coming back home each day. A quiet retreat from the bustling streets outside. I highly recommend for longer stays! The butler room staff is well trained and attentive. I have never waited longer than five minutes for any request. Very good treatment of our four legged friend too. Thanks again.
Asked the man working at the door bald with glasses for directions, only to be cut off and ignored… his face told me I was a nuisance. I’m a young woman visiting England that was struggling to get back to my accommodation, at night! And he knew all of this. Thought it would be a safe space asking a luxury hotel employee for directions. I get the strong impression he is only nice to guests. I was sober, kind and dressed well. I don’t believe he was a doorman but another employee standing outside.
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