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Swiss Cottage Leisure Centre

  1. London
  2. London

Reviews, get directions and contact details for Swiss Cottage Leisure Centre

Swiss Cottage Leisure Centre
Centre with 25m pool, gym, full spa, climbing wall, sports hall, squash courts and outdoor football.
Address: 4a Adelaide Rd, London NW3 3NF, UK
Phone: 020 3649 4330
State: Greater London
City: London
Zip Code: NW3 3NF

opening times

Monday: 6:30 AM – 10:00 PM
Tuesday: 6:30 AM – 10:00 PM
Wednesday: 6:30 AM – 10:00 PM
Thursday: 6:30 AM – 10:00 PM
Friday: 6:30 AM – 10:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
I went in for a swim. To start with the good the staff were really nice pleasant and helpful, but that's the only positive thing I can say. For the price I really would have expected a better experience, the pool water was the coldest I've experienced at an indoor pool felt like an outdoor one and the lanes feel very narrow. I'm not sure if it's that or just from the people in there but I've never been hit so many times during a swim. The place was clean enough but still smelt bad in places. But what really annoys me the most is the tokens for lockers. The only way to use a locker is to buy a single use token for 30p which isn't much but why is this not just included in the price, I cannot imagine there's anyone who doesn't need to use a locker. This is the only place I've seen with such a system, plus these are really only for 1 use/lock, if you want to get your towel or forgot your goggles or something you need to pay again. Plus the lockers are separated by gender so you can't even share one with a partner or friend.
A community oriented chain fitness and well-being centre. The staff are very understanding of individuals needs and circumstances while maintaining a safe environment for everyone. My 4yo has been doing swimming lessons over the past year at a time slot with a few other groups of different ages groups. Lots of different backgrounds and cultural expectations given it's kids and swimming and everyone is highly respectful of one another.
I've had a bad experience overall at this gym, including a couple of incidents of sexism from staff which made me feel uncomfortable and unwelcome. Thankfully another member of staff was quite supportive during the first instance in the pool area, but it still leaves a bad taste. The changing rooms are filthy and smelly. I've switched to another local gym not even using the remaining membership period that I paid for which is a welcoming environment to all, has a good atmosphere, is clean, and has better opening hours.
For a gym that charges £47-£60 the services they provide are sure below average.nn1. The Hot water for showers doesn't work half the time.n2. The washrooms are never cleann3. The big lockers are all taken by the staff and never available for the customersn4. They have a new £3 charge if you miss a swimming booking even if you missed it cause of an emergencyn5. One of the main doors have been shut for half a month now and they haven't done anything till nown6. The most common dumbbells from 10-20kg ones are only one pair and never available in the evening timen7. It really looks like gym doesn't care about their customers. I've been to gyms which charge £25-30 a month and provide a better service and better facilitiesnnI myself don't have a choice as this is the closest gym to me but if you have a choice then go for another gym which actually values its customers
What a joke the management is. I had a court booking and 1.5 hours before they cancelled it. They didn’t send any notice except an email stating I can a credit on my account. So your people got dressed and ready to play. Commuted there to find out nothing. When my daughter was visiting for one weekend from university. Maybe they shouldn’t double book? Or maybe they should pick up a phone and call when they do.
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Swiss Cottage Leisure Centre map

Directions to Swiss Cottage Leisure Centre with public transportation

Avenue Road Swiss Cottage Library 50 meters
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C11
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N31
Swiss Cottage Station 80 meters
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C11
N28
N31
Swiss Cottage Station 120 meters
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N113
Swiss Cottage Station 140 meters
Swiss Cottage Station 180 meters
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N31

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