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Reviews, get directions and contact details for Staines

Staines
Address: Staines-upon-Thames, Staines TW18 4LY, UK
State: Surrey
City: Staines
Zip Code: TW18 4LY


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Reviews
Well kept clean station connecting London to the beautiful town of Staines. Can get a little busy since it is a small station but has a toilet and vending machine for passenger comfort.
This is a very good station, with all the facilities and services you could want when travelling.nnStaines station is owned and operated by SWR. It has two platforms, each with its own gated exit. They are connected by a footbridge over the tracks, and there are lifts both sides, making it fully accessible.nnBoth sides also have steps and ramps between platform and street level.nnAccessible toilet facilities are also available.nnThe ticket office is staffed, and has good opening hours. The two staff I spoke to were professional and friendly.nnTrain services to Waterloo are frequent, and journey time is from around 40 minutes, to just under an hour, depending on which train you catch.nnServices also run to Reading, Weybridge and Windsor.nnBus services are available outside the station to Thorpe Park theme park.nnThere's a reasonable sized pay and display car park nearby, and large cycle racks by the station.nnUsing a well maintained and signed footpath, it is just over 10 minutes level walk to the main shopping centre.
I bought an 'off-peak' ticket to go to school, I ran to the station to catch my train, the second I get to the gates I put my ticket through and it says invalid. They said they don't do off peak tickets anymore and that I had to change it. Why even offer it on the website? I watched my train go past and I ended up being an hour late to school and getting a detention. + spending £1.50 more and not even getting a refund for my previous ticket. Also, very rude customer service. Disgusting.
A really good place to go if you’re in Staines and want to catch a train.
Another Station with good amenities and services to and from London.
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