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DoubleTree by Hilton Hotel London - Islington

  1. London
  2. London Hotels

Reviews, get directions and contact details for DoubleTree by Hilton Hotel London - Islington

DoubleTree by Hilton Hotel London - Islington

About

4* Central London Hotel near King's Cross St Pancras and Angel Station

Products

£13 million refurbishment & rebrand completed in 2014
373 room stylish guest rooms
Executive Lounge and Dedicated HHonors Floor
5 meetings, conferences & events rooms accommodating 90 guests for banquets
Complimentary High Speed WiFi
Complimentary 24 hour Fitness Suite
BAR 60 – Gin Bar
Terrace 60 – Outdoor Area
Marco Pierre White Steakhouse & Grill
Discounted car parking at Business Design Centre £20 / 24 hrs

Address: 60 Pentonville Road , London N1 9LA, XGL, GB
Phone: 020 7282 5500
moc.notgnilsitd@snoitarepo
State: XGL
City: London
Zip Code: N1 9LA

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews
Location felt very safe, and there's plenty of food/drink options nearby between pubs, chains, and the market. The hotel service was very friendly and they were reasonably priced for London. Also a reasonable distance from Angel tube station. We had constant issues with room keys, as it's hard to keep them far enough from your phone to avoid the key reset issue that most hotels have seemed to fix, but the staff was very friendly about it.
I stayed in the hotel for a few nights. The staff was helpful and nice. They quickly performed the procedures for the check-in and check-out. The localization is decent, pretty close to the main station. Unfortunately I think that would be all for the advantages. Firstly, the room card might not be programmed well or they lose their capabilities, as during the check-in I had to get back to the reception three times because the card didn't let me in to either the lift or room. One day it also happend I couldn't access my room. Please fix this and implement a better system. They ground floor of the hotel is clean and tidy, however the third floor corridor smells badly, like there were mice. The corridor's carpet might be the culprit though. The room is fair, however the desk is pretty old and have major scratches - seem like it haven't been replaced for a long time. The bathroom should be definitely renovated- tiles are very old and have some damages. Besides that, the rooms could be better isolated from noises- you can hear anyone walking on the corridor. Last but not least, the view from the window - you can see trash bins which is not very pleasant view. This place is decent, but should definitely be renovated. Anyway it doesn't deserve 4 stars as the hotel states. 3 star is accurate in my opinion.
I’m in deep disbelief reading other guest reviews. First they assigned me to a handicapped room with low sink so I asked for a normal room. The second one is just disappointing. Trashed out carpet did not see a vacuum cleaner in a long time. When asked for another room change I was told all the rooms are taken… this is a supposedly 4-star hotel but does not meet 3-stars. Staff, depending who’s on duty was either really nice or super moody. I highly doubt not recommend this hotel to any one. Feels like for $20 a night more you can get a much better place to stay.
Room was good although I just can't get on with feather bedding and it was all feathers. Service was great, staff very nice. Food was okay, nothing special. Meeting room IT worked well and good WiFi throughout.Rooms: 4/5
Very good hotel. Spacious, clean, modern and with an incredible customer service. All members of the team work very hard to ensure you have the best possible stay and is happy. Definitely would recommend it! Also, is very central and with lots of places nearby to enjoy and see it…bars, restaurants, shops. Rooms: Nice and clean. Safety: Very safe Food & drinks: Good variety
Not a bad location close to Angel Tube Station. Rooms were well presented and clean albeit my room had a connecting door and the sound insulation was very poor indeed. Breakfast was good and overall happy.Rooms: 4/5
Spent a week here as we explored London on holiday. Room was fine with everything as expected. Beds were a little small for me and my tall family, but fine. Breakfast was excellent and a great way to start the day.
stay May 16-18, 2024 Hotel was very nice. Staff was amazing, very courteous and helpful. In a good location, across the street from bus stop and easy walk to the Angel tube station. Room was also very nice, except for the shower/tub; the tub is very tall and very narrow. You almost have to stand one foot in front of the other to take a shower. If your older or have issues lifting your legs high, best request an accessible room as you may find it difficult getting in and out of the tub.
This place is great close to good tourist places, the rooms were clean and the breakfast was delicious. They had so many options to choose from for breakfast. The building is beautiful for good pictures. The rooms do not have a microwave, also if you are traveling from the USA make sure your charger is either USB or European plugs. Nearby activities: They have near by restaurants like the duck & waffle is about 10mins Uber drive from the hotel. Food & drinks: The hotel has drinks and snacks you can purchase at anytime.
Absolutely horrible hotel experience. Air conditioning turns off every two hours. Terrible especially overnight, waking up overheated and disrupting sleep. Promises to have the air conditioning kept on overnight from 11pm-7am - only did so for 1 night. Discussed above with manager, Alex. She promised that the AC will be kept on for our final night - did not happen! Also 3 calls required to have basic maintenance done. Had to insist before the maintenance guy was sent up to the room. All the staff there seem disinterested or downright contemptuous. We called overnight when AC was turned off and our calls were ignored! I’ve never had such horrible service! I would avoid. For the amount of money paid, you can book better quality hotels with better service. DoubleTree Angel - please do better! If you hate your job so much, please find another one. Don’t subject your paying guests to this rubbish! And please don’t reply to this review with a generic message about emailing some email. We’ve spoken to the manager and even she cannot fix the issues!
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