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Reviews, get directions and contact details for Carlton Hotel London

Carlton Hotel London
Address: Birkenhead Street Kings Cross , London WC1H 8BA, XGL, GB
Phone: 0844 472 1800
State: XGL
City: London
Zip Code: WC1H 8BA


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Reviews
The location was the best part about this place. The price of £105 for a double room in Central London should and would be the warning. The hotel was rundown and decor very tired. We were checked in quickly by the staff and then led through what seemed a back alley to a dark staircase and told to go to the third floor.... The stairs went on forever and when we reached our room it was clean and tidy, but small, very small... There is a tiny TV and a mini fridge, wardrobe and of course the double bed. The bathroom and shower is nothing short of a broom cupboard. Two people cant go in the bathroom together and it's a difficulty sitting on the toilet as the sink is in your way. It's a kind of twist to the side! I'd recommend it for what it is a cheap overnight stop before moving on, don't stay for more than a night unless your doing London on the cheap....
Unclean, very humid and hot rooms even during cooler weather. We were on the basement floor without proper ventilation and therefore the room smelt mouldy and dank. Wifi was unreliable. All of this would have been excusable for the price, however… One morning we discovered chew marks on chocolates we had bought! The next morning we were awoken by clear rustling in the room. There is no doubt in our minds that there is a mouse problem at this hotel. When mentioned to staff, they were dismissive and without sympathy, let alone consideration of a refund or compensation. They told us to bring it up at checkout but we received the same response from those staff. Totally unimpressed with our experience here- obviously this is a 2 star hotel but we didn’t think that a mouse-free room was too much to ask!
Overpriced, not even including breakfast. The "clean water" tap was locked, which made us feel very uneasy about drinking the other water. The boiler was.. nasty, it didn't look like it was cleaned in a very long time. The room's ventilation was a joke, the window could barely be opened to reduce condensation. The end result was we were drenched in sweat overnight and thirsty
I needed one night in London before catching a Eurostar, so I needed a hotel near Kings Cross/ St Pancras. The hotel was near both, check in was 14:00. My room was nice, clean. The bed was confortable, & I had a good night sleep. The bathroom was small but nice, & the hot water really hot. On the whole it was value for money.
I think I saw the worst hotel already, but this one is definitely the winner. Staff is friendly - no complaints at all, rooms are very small, furniture is from SSSR time. 4 persons, only 2 towels, heating is not working, WIFI is not working, TV is smaller than your hand. The only thing that saving this hotel is really nice and convenient location, other than that is absolutely horrible. I will not complain it beacuse thats what I want to be in the center of London, but still.
I can't believe it. This is the worst place I've stayed in. Walking through to your room, everything is tiled so it feels like the swimming baths. Inside the room it feels like a caravan with 50's furniture. Staff are friendly. Rooms are tiny. WiFi not working. Heating broken. Bathroom put together by someone with as much interior decoration skill as me. 2 towels for 4 people. TV is no bigger than an iPad seriously. Beds are comfy and clean. Can't fault the location if you don't mind noise from Kings Cross life. Kettle is clean. You're paying for the location. Walkability: It's slap bang at the front of king's cross. Close to everything in the area.
Cockroaches in the room. A lot of noise from downstairs. It is old. Don’t do it. Choose an other hotel. Only location is nice.Rooms: 1/5
We stayed for 2 nights on a short break. The room was very small but comfortable enough and seemed perfectly clean. 10 mins walk to Victoria tube/rail/coach/restaurants/shops and walkable to many other areas if you've got a bit more stamina. Other people have complained about value for money but if you can find anywhere in London cheaper than this we paid just over £70 per night, I'm pretty sure it wouldn't be as good. Only 2 small gripes. The wi-fi was extra cost £5 regardless of length of stay and our radiator was stuck on full so we had to have the window open.
Located directly across from Kings Cross underground station. Ok if you are coming in from Heathrow and heading out again on the Overland train leaving from St. Pancras station Very basic but has own bathroomRooms: 3/5
We started our trip in London and checked into this hotel. We would rate it 1 star, however, the location was amazing. Right beside the train stations, as well as many shops/cafes close by. That being said, the street the hotel is on does attract an unwanted crowd was brutally woken up at 2am by a man yelling until 4am, especially while on holiday. If you are travelling midst the heatwave there is a fridge and fan in the room, complete life savers. The room itself was decent. Shower and floor was dirty, and the staff weren’t very friendly.
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