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Citadines St Mark's London

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  2. London Hotels

Reviews, get directions and contact details for Citadines St Mark's London

Citadines St Mark's London

About

Welcome to / Bienvenue à : Citadines St Mark's-Islington London

Address: 300 City Road , London EC1V 2PW, XGL, GB
Phone: 020 7253 2039
State: XGL
City: London
Zip Code: EC1V 2PW

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Reviews
A great stay at the Citadines Barbican Apart'hotel. The location was good, close to Barbican tube station, which is convenient for accessing all areas of central London fairly easily. There were a couple of restaurants close by that looked great and were very busy, but unfortunately, we didn't have the opportunity to try them out. Tesco Express was just up the road for essential items. Service and staff were brilliant, made to feel welcome from arrival until departure, and received a special gift to help celebrate my husband's birthday. Our room was a good size, very quiet, clean and great facilities. We were on the top floor, as I had requested, and had a glimpse over the roof tops to the gherkin and other impressive buildings. It was a great stay, and I would definitely return on a future visit to London.
I would like to share my experience at this hotel. Unfortunately, my friend was robbed during his stay here and lost some personal belongings I believe it is essential for there to be greater attention to the safety of guests and their possessions. We hope that measures will be taken to improve this aspect in the future.Rooms: 4/5
Loved our stay. Very friendly receptionist. Nice welcome and answered all our questions. Quiet room and nice and tidy. Barbican Center 1 min walk. Tube and Elisabeth Line round the corner. Restaurants and Shops very near. Beds are cosy and coffee/tea for free in the room. Haird ryer,and soap & shampoo/conditioner& showergel are placed in the bathroom. Stylish rooms. We will recommend citadines barbican and we will be back. Thank you!!
The facilities are fine. its a hotel apartment. However my check in experience was poor due to staff members making a huge song and dance at 14:52 that the check in was at 15:00 and I'd have to sign up to the loyalty programme to check in early and then checking me in anyway when I refused - why the fuss!?. The check-out experience was also poor. I needed a VAT receipt and the lady at the desk flat out refused to provide one as "she couldn't find the button in the system". She took my email and promised to send it to me. Instead, she signed me up to their mailing list and did not send the VAT receipt. 3 e-mails to the hotel later, I still don't have it
Unfortunately, my necklace was stolen from my room, and there was no response from the hotel staff regarding the incident. This also happened to my friend. I do not recommend leaving your belongings unattended, as the hotel did not provide any explanation for how this occurred.Rooms: 3/5
Excellent overnight stay here. Right next to the Barbican centre and a couple of minutes walk to the tube. Friendly reception staff and the room was excellent, modern, clean and spacious. Quiet at night and excellent bed. It also had kitchenette. There is a great Italian restaurant very close by as well. Nearby activities: Barbican centre - theatre, dance, music and cinema is just across from the hotel
Nice clean room. Good location. We booked a twin room but when we arrived they could only provide a double. To which their response was pretty much shrugged shoulders. Annoying.Rooms: 4/5
Before staying at this place, I was actually thinking about switching because I saw reviews about the receptionist being very rude. However, I’m glad that I chose to stick with this place. The guy who’s working both days during my check in and out was very friendly. I realised that I lost my ring after checking out. I’m grateful that he let me check the room again to make sure I didn’t leave it in the room. I didn’t find it in the room but he provided an email address for me to send them the details and they would keep an eye out for me. I found my ring eventually! Thanks for being compassionate! The room itself is pretty spacious in the sense of being in central London with this price, probably you won’t get something bigger. It’s equipped with a kitchen. Room was quiet throughout the night till later in the morning when housekeeping started but that’s understandable. Overall, I’m happy with my stay.
We stayed for 3 days at this great property. We had a 1 bedroom, amenities were very nice & clean with 2 beds, washer/dryer, fridge, and kitchen. We used the free brewed coffee and cappucino machine every day. The location is not bad, there's plenty of fun restaurants around to enjoy. Also close to St. Paul Cathedral but honestly in London you can get anywhere by Metro pretty quickly. Staff here is super nice and friendly. Would stay here again anytime.
What kind of the hotel that is here only give us one bottle of complementary water bottle for two guests? Even though we booked two rooms. The night shift, Rufino was just absolutely don’t care. Just turned into a huge argument. Ruining the whole stay. You can stay in somewhere nicer with the price you pay for. I won’t recommend anyone to stay here.
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