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BEST WESTERN Chilworth Manor

  1. Southampton
  2. Southampton Hotels

Reviews, get directions and contact details for BEST WESTERN Chilworth Manor

BEST WESTERN Chilworth Manor
Address: Chilworth , Southampton SO16 7PT, HAM, GB
Phone: 023 8076 7333
State: HAM
City: Southampton
Zip Code: SO16 7PT

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Reviews
The last time I stayed at Chilworth Manor was almost 20 years ago. I was very happy to be returning and was not disappointed. I received a warm and friendly welcome and found my room, although basic, to be well appointed and absolutely spotless. The included breakfast offered a good selection of hot and cold options and the staff could not have been more attentive and friendly. I will not be leaving it another 20 years before I return.
I recently stayed at this hotel before embarking on a cruise, and it proved to be an excellent choice. The value was outstanding, especially considering the convenience of leaving our car there during the trip. The food was delightful, offering a variety of options that were both tasty and well-prepared. Despite the hotel being quite busy, the staff managed everything efficiently and maintained a welcoming atmosphere. Their attentiveness and professionalism truly enhanced our experience. We were just like to say that Millie was absolutely fantastic so friendly so helpful and she really made us feel so welcome Overall, it's a great option for anyone looking for a convenient and pleasant pre-cruise stay. Rooms: Great size
Stayed here when visiting a friend who lives in Winchester. This is a kind of no thrills hotel. Rooms are basic and so is the food but the building itself is lovely and all the staff were super friendly. For the price it’s definitely value for money.Rooms: 3/5
Not a bad hotel but wouldn't visit again for the cost. Wanted to work remotely for a couple days with a friend and whilst the bar was nice to work from, there weren't any plugs. The breakfast was sold as an English breakfast, however it was just a buffet breakfast. The rooms were disappointing, very dated, we were in the modern part of the hotel. There are no ceiling lights, only a couple wall lights so the room is very dark. The grounds are beautiful The staff were lovely and helpful. Afternoon tea was lovely!
Came here for prom a week ago and I have to say firstly the location was nice and peaceful with a beautiful site and building. A nice parking space for all the cars to come in to bring everyone. Service was nice however food was wasn’t the best but the fries were nice. Didn’t see much of the staff but they were decent. Nice dance floor for everyone to fit and a quieter room and outside area to rest. Overall a very nice experience.
We booked the cruise package & upgraded to a suite which was lovely. We were celebrating our wedding anniversary & the suite was decorated with balloons, rose petals & towel art. All the staff were very friendly, especially Evangelos in the restaurant who has a great sense of humour. The food in the restaurant was amazing & we were given a complementary glass of Prosecco. The taxi transfer to the port & back was easy & stress free.
On arriving we could not park near hotel as car park near hotel was full of cars left while people had gone on cruise. The first room had trouble with the toilet so was moved to another room which was not very big also overlooked delivery area so was woken up early with deliverys also fire alarm went off 6 o'clock with false alarm. On opening windows they were full of cobwebs had to open to cool room. Cleanliness was not great either, staff not very helpful one morning I wanted a espresso cup and was told to go through to the bar and find one. If you wanted food from bar menu it was nearly all just different burgers and chips also drink were expensive had enough by the end so left day early would not go back. Rooms: Not very big for executive room
My husband and I just got married at Chilworth Manor in 31st May 2024 and we had the most amazing time ever! Hannah, Millie and the team really could not have done more and they really did make sure all of my guests were catered for and ensured all stress was kept away from us on our special day! Especially when our events company did not live up to expectations the staff worked tirelessly to ensure our day was not impacted. Planning for the wedding we did have some issues however we discussed this with them prior to the event and all our concerns were addressed promptly. The location is absolutely stunning and the building itself has been modernised but still has some attributes that some people may call “dated” but it’s an old manor, the character needs to be kept to some degree! The food was amazing and the bar and breakfast staff was outstanding, the Greek barman was so friendly and made sure my husband and I was always having the most amazing time. The rooms are clean and spacious the beds are comfortable are so comfortable. My father was placed in a duplex room which I wish I had both nights I stayed. If you are looking for a getaway or planning a wedding then I strongly recommend this venue, and Hannah and the events team really will give you the best day you could hope for…just sorry it’s all over! Well done Chilworth team!
Hotel itself is beautiful and staff are very friendly and helpful. However, the overall experience was disappointing. There was no AC in the room and the windows don't open fully. It was a very uncomfortable and hot night. Our room was very close to the kitchen which was very noisy. The smoke from the kitchen triggered the fire alarm which woke us in the early morning. Fire alarm also went off during our breakfast, so we had to stop eating and went outside. However, no staff told us how to evacuate safely.
Clean and spacious room, good night’s sleep, however the Breakfast service let it down. Too many empty breakfast areas with lack of food, bowls, milk! Etc and staff walking through but not re-filling unless asked. Massive queues by the hot food area. Probably just a one-off, and the hotel itself was nice with pleasant staff.Rooms: 4/5
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