Angel Dental Care

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NHS and Private Dental practice

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Recognising our commitment to quality

Our practice is a member of the British Dental Association’s Good Practice Scheme - the leading quality assurance framework for UK dental practices.

This means that our practice is committed to keeping up to date with and providing quality dental care to nationally agreed standards of good practice in order to provide the best care for you – our patients.

For the last 12 months, the team at Angel Dental Care has been working hard to comply with the requirements of the Scheme – over 120. “It has been quite a lot of hard work”, Khelda Sewell practice manager, “but everyone has found it worthwhile and we really do feel that we have improved our service to patients”.

A patient of the practice, Mrs Sarah Snowdon , said that she had been going to the practice for a number of years and always found the service provided was excellent. “It’s reassuring that the practice can show they provide a good service and that the BDA has recognised their efforts”, she said.

Shakiela Hyder and Alison Paxton , the practice owners, said, “We involve all our patients in their treatment right from the start. We discuss the options available and give them all the information they need to decide which is best for them. They then receive a written outline of the agreed treatment, how many appointments they need and what it will cost. We make sure that there are no surprises”. Patient waiting times are kept to a minimum and every effort is made to make appointments that are convenient to the patient.

By displaying the current year on the Good Practice Scheme plaque, this demonstrates that our practice membership of the Scheme is up-to-date.




The Scope of the BDA Good Practice Scheme
While the Scheme and member practices can never guarantee satisfactory treatment outcomes or oral health gain, we can say that there is a greater likelihood of satisfactory treatment in a practice which observes the Scheme requirements. If structures and processes are right then outcomes are more likely to be right too.

As members of the Scheme, our practice will:

• Carefully look at the service that is provided and compare it against nationally recognised standards of good practice for patient care
• Be assessed by the British Dental Association
• Regularly carry out internal checks on working methods
• Make the Good Practice Scheme commitment


The BDA Good Practice Scheme Practice Quality Statement
As part of the Good Practice Scheme all members of our dental team have made this commitment:

1. We involve our patients in all aspects of their care and ensure that their needs and preferences are considered and that they can take informed decisions

2. We ensure a safe environment by undertaking risk assessments and managing potential hazards within the practice. We follow current guidelines for preventing cross-infection

3. We recruit staff that are competent to undertake the duties associated with their role and provide training where required. We encourage on-going professional development for all members of our team

4. We monitor the quality of the service we provide and seek the views of our patients to identify opportunities for improvement.


Patient Feedback
We hope that you are always satisfied with our service. We are happy to receive positive feedback as well as suggestions on developing our service to patients.