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Reviews, get directions and contact details for Sheraton Grand Hotel & Spa, Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh

About

Experience more in the heart of Edinburgh. Enjoy modern Scottish luxury at its best with theatres and concert venues, Edinburgh Castle and shopping on Princes Street all just minutes away. Recharge and rejuvenate in our award-winning One Spa.

Story

From the warm welcome to the inspirational views of Edinburgh Castle, arriving at the Sheraton Grand Hotel & Spa is always special. Official Website - http://www.sheratonedinburgh.co.uk
@SheratonEDI

Address: 1 Festival Square, Edinburgh EH3 9SR, UK
Phone: 0131 229 9131
moc.notarehs@hgrubnidednarg
State: Edinburgh
City: Edinburgh
Zip Code: EH3 9SR

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Loved our stay. The rooms were clean and well kept. The beds and bedding were nice. Opted to include breakfast—it is well worth it. The hotel is centrally located so we walked to most places. Getting to the fitness area is a bit confusing though. The staff were always friendly and helpful.
Had an amazing 1 night stay. Everything was great from the second we walked in. The reception staff were friendly and very helpful. The rooms were clean, the beds were extremely comfy. The restaurant staff for breakfast and dinner were all very friendly and helpful. Would definitely be staying here again and for longer than just a night.
Very high end! Nice rooms. Breakfast buffet is the best I have ever attended. A really top quality hotel. When I stayed there, Aston Villa football team were also staying with two coach loads of their people. There were also a lot of American pensioners staying there. £280 per night B&b if booked months in advance, but to book and pay on the day would have cost about £500. Good location and has a good car park.
Hotel is not 5 stars. In a 5 star hotel when a staff member tells you a manager will talk to you and your told this several times and they never do it is not 5 star.nnThe club lounge was just okay. Service was hit and miss. Some people were amazing and some just rude. Like the manager not getting back to you when you’re an ambassador elite member and them rebooking a room we cancelled in the time frame we were allowed to cancel.nnWe stayed in the castle suite and that was a bit wore but clean. Another point was when I hit my head on a plastic that was covering a picture not something you would see in a five star hotel.nnBit disappointing stay. When we watched the employees in the bar make fun of the manager who was trying to get them to do their jobs. We went to bar three times and had one great experience.
I am a spa member. Staff are always very friendly and polite. Great range of gym equipment. the thermal suite is a beautiful place to relax and unwind. Easy to get to, central location.
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