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Reviews, get directions and contact details for Waldorf Astoria Edinburgh - The Caledonian

Waldorf Astoria Edinburgh - The Caledonian

About

The hotel Waldorf Astoria Edinburgh – The Caledonian, known locally as the “Caley”, is one of Edinburgh’s most significant landmarks.

Story

Waldorf Astoria Edinburgh – The Caledonian, known locally as the “Caley”, is one of Edinburgh’s most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of the imposing Edinburgh Castle and its reputation for style and excellence has attracted generations of locals, international visitors and notable personalities for over one hundred years.

Following extensive refurbishment in all areas of the hotel, this reputation is continued and enhanced as the Caley re-opened its doors as a member of Waldorf Astoria Hotels & Resorts, who set the standard in finest hotels and resorts worldwide.

Admire some of the best views in Edinburgh from our 241 guestrooms and suites and dine at two award-winning restaurants created by the Michelin-starred Galvin brothers – The Pompadour by Galvin and Galvin Brasserie de Luxe. At Waldorf Astoria Edinburgh – The Caledonian you can also experience the grandeur of the Peacock Alley, formerly the station concourse and ticket office, treat yourself to some of the finest Scottish Whiskies at The Caley Bar or simply indulge at the UK's only Guerlain Spa.

Waldorf Astoria Edinburgh – The Caledonian is also one of the most splendid venues Edinburgh has to offer for meetings, events and weddings. Since opening in 1903, Waldorf Astoria Edinburgh – The Caledonian has staged many prestigious events, from extravagant wedding celebrations and star-packed parties to lavish corporate gatherings and grand banquets.

Address: Princes Street, Edinburgh EH1 2AB, UK
Phone: 0131 222 8888
State: Edinburgh
City: Edinburgh
Zip Code: EH1 2AB


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Reviews
I stayed at this hotel for 3 nights and reserved a premium king room, expecting a comfortable and relaxing stay. Unfortunately, my room was located right next to the fire exit and the housekeeping room. Every morning from around 7am, it became extremely noisy as the staff started cleaning and moving equipment, making it impossible to rest properly.nnI reached out to reception and explained that the noise was very disturbing, requesting a room change. The lady at reception, whose name I believe was Rianne, told me the hotel was full and that she couldn’t change the room at the time. I kindly asked if they could move us on another day instead, and she said she would make a note about it.nnWhen I checked out, I found out that no note had been made and nothing was done to resolve the issue. No apology or compensation was offered, and we left the hotel quite disappointed.nnOverall, I do not recommend this hotel. Rooms should never be placed directly next to housekeeping areas, or at the very least, they should be offered at a lower rate. I expected much more from this hotel, especially after booking a premium room, and unfortunately, the experience fell far below expectations.
The quality of the pastry served for the afternoon tea is fabulous, sophisticated and truly a work of art. It should however be served at the same time as the finger sandwiches in order to give the guest the choice of alternating sweet and salted selection. By the time the sweets were served after we repeatedly asked for them, we had little appetite left. We asked for a take way bag and we were immediately given a foldable box to do it ourselves. Tea was served but it took time to get milk and sugar. The next table left by previous clients well before we had arrived stayed uncleared until we left. There is space for improvement in the service . Definitely not matching the expectations and the standards we were accostumed to allnover Edinburgh’s luxury hotels...
The Curio Caledonian Edinburgh — A Stunning New Chapter!nnAbsolutely thrilled to see the new Curio brand come to life at The Caledonian Edinburgh! I had the pleasure of attending a private dinner hosted by their wonderful Sales team in partnership with HelmsBriscoe — and what an unforgettable evening it was.nn‍ Compliments to the Chef - every dish was a masterpiece, beautifully presented and bursting with flavour. The attention to detail and creativity truly stood out. Beef cooked to perfection and the seafood was amazing!nn The New Cale Bar is a total vibe! The transformation is incredible - Inspired by Japan’s Jazz Kissa bars, think listening lounge meets sophisticated Edinburgh elegance. The separate entrance is such gives it that hidden-gem exclusivity.nn And those beds... unbelievably comfy! The rooms feel luxurious yet welcoming — I honestly can’t wait to go back.nnA huge thank you to the team for such a memorable experience. The Curio Caledonian is an absolute must-visit. Edinburgh’s hospitality scene just got even better!
Booked the castle terrace suite....there is no terrace no balcony just a small room. With a sitting area. I was told they had this issue before with other guests thinking it had a terrace. They obviously have not fixed the false advertising. The windows that are supposed to provide a castle view were disgustingly dirty. The shampoo pump didn't work I had to unscrew cap to get the shampoo. Apart from all that I did not get into my room until 5:53pm because the guest before me had a late 4pm checkout. No offer to upgrade me. All they did was offer me 75 .00 resort credit and 260.00 off my room rate. I paid $2600.00 US for this room a complete ripoff. Caledonian should learn what real rooms and service is from the Balmoral which I usually stay at. Stick with marriott properties. Hilton is on its way down in service quality and values per dollar. Apart from it all mini bar is an empty refrigerator. Bathroom was tiny... I can go on and on how this isn't worth the money.
Fantastic hotel in the heart of Edinburgh. We booked a room through Amex Fine hotel’s collection & the hotel went above & beyond to make our romantic couple stay special. We received a complimentary upgrade with a stunning view of the castle & a delightful handcrafted chocolate bar with the castle imprinted on it. The hotel architecture is regal & staff is lovely. They also arranged an exclusive whiskey tasting for us with just a mention - special shoutout to Ruaridh & Ellis. After a long hike our feet were hurting & they immediately provided us an ice pack. It’s true 5 star hospitality. Only small drawback was the service can be quite slow during breakfast but they were gracious enough to cater our needs. Caledonian is one of our best hotel experiences ever.
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