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Reviews, get directions and contact details for Waldorf Astoria Edinburgh - The Caledonian

Waldorf Astoria Edinburgh - The Caledonian

About

The hotel Waldorf Astoria Edinburgh – The Caledonian, known locally as the “Caley”, is one of Edinburgh’s most significant landmarks.

Story

Waldorf Astoria Edinburgh – The Caledonian, known locally as the “Caley”, is one of Edinburgh’s most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of the imposing Edinburgh Castle and its reputation for style and excellence has attracted generations of locals, international visitors and notable personalities for over one hundred years.

Following extensive refurbishment in all areas of the hotel, this reputation is continued and enhanced as the Caley re-opened its doors as a member of Waldorf Astoria Hotels & Resorts, who set the standard in finest hotels and resorts worldwide.

Admire some of the best views in Edinburgh from our 241 guestrooms and suites and dine at two award-winning restaurants created by the Michelin-starred Galvin brothers – The Pompadour by Galvin and Galvin Brasserie de Luxe. At Waldorf Astoria Edinburgh – The Caledonian you can also experience the grandeur of the Peacock Alley, formerly the station concourse and ticket office, treat yourself to some of the finest Scottish Whiskies at The Caley Bar or simply indulge at the UK's only Guerlain Spa.

Waldorf Astoria Edinburgh – The Caledonian is also one of the most splendid venues Edinburgh has to offer for meetings, events and weddings. Since opening in 1903, Waldorf Astoria Edinburgh – The Caledonian has staged many prestigious events, from extravagant wedding celebrations and star-packed parties to lavish corporate gatherings and grand banquets.

Address: Princes Street, Edinburgh EH1 2AB, UK
Phone: 0131 222 8888
State: Edinburgh
City: Edinburgh
Zip Code: EH1 2AB


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Reviews
The room was OK. It does not deserve to be called a luxury room with the view on the back of another building so close to the window. We also had the smell of food coming in the room. We must have been close to the hotel kitchen or something. We did not expect that in a 5* hotel... Apart from the room which was not worth what we paid for, it is a beautiful building inside and out.nThe employees are great and welcoming.nWe ordered a dinner in the room the first night since we woke up at 4am to reach Edinburgh and were too tired to go out at night. The soup came luckwarm. My sister didn't like it. I found it edible. It would have been great hotter. The rest of the food was good.nThis hotel has a great swimming pool and Spa/gym area.nIt is extremely well located, walking distance from everything interesting!
I recently had the pleasure of staying at this hotel for six days, and I must say that my experience was nothing short of outstanding. From the moment I arrived, I was impressed by the professionalism and warmth of the staff. Every member of the team went above and beyond to ensure my stay was comfortable and enjoyable.nnI would like to give special thanks to Scott and Victoria, whose exceptional service truly stood out. They were always attentive, friendly, and ready to assist with any request, making me feel valued and well taken care of throughout my stay.nnThe Concierge team was also fantastic—extremely helpful and knowledgeable. They provided great recommendations for local attractions and went out of their way to help with any arrangements I needed, which made my time in the area even more memorable.nnAdditionally, the restaurant staff was incredible. They were not only professional but also very accommodating and attentive.nnOverall, I had a wonderful experience at this hotel and cannot recommend it highly enough. The level of service provided by the entire team, from the front desk to the restaurant, was truly top-notch. If you're looking for a place that offers exceptional service, attention to detail, and genuine hospitality, this is the place to stay!
We stayed here from November 23-27th. The hotel is beautiful, and I can not stress this enough THE STAFF IS AMAZING. I don't know our housekeepers name but she was amazingnnThe only issue we had is we had a castle view room which faces a side road, and the main road which I believe was Princes street. The windows are very thin so we heard ambulances and people yelling all night long which kept us up most nights. This is not the staffs fault, but just something we noticed.nnOverall would stay here again because it is conveniently located and the staff was wonderful.
Our stay here was beyond fabulous. When we arrived, we were greeted by several staff members all who were very kind. While we were checking in, another couple was unknowingly assigned the same room as my husband and I. I would like to especially thank Karen for handling the situation so beautifully. She was so caring and went above and beyond to ensure our stay was perfect in every way. Also, Linda at the concierge desk gave wonderful advice on what to see and do in Edinburgh and is a gem in the hotel staff. The drinks and bartenders were also spectacular. We will 100% book this hotel again on our next visit to Edinburgh. This is why we are diamond members and will always be loyal Hilton customers.
Everything is amazing here. The staff is polite and helpful. The service in general is really good. The rooms are clean. Only the TV is not really high-tech but that's okay. The breakfast is diverse and you get your ordered dishes very fast. Allergies are no problem at all. Location is one of the best so far. All in all, can totally recommend this place!
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