facebooktwitterpinterest
mobil menu

ScS – Sofa Carpet Specialist

  1. Grays
  2. West Thurrock Store

Reviews, get directions and contact details for ScS – Sofa Carpet Specialist

ScS – Sofa Carpet Specialist
"The ScS West Thurrock store can be found in the Lakeside Retail Park. Our shop offers a range of sofas, including corner sofas and more.You can also visit our flooring department where you can find our range of Carpets, Vinyl, Laminate and LVT products in many different styles to choose from.Our store staff are here to help. Each are given regular product training to help you find the perfect product for your needs. They will help give you all the information you need for you to make the right selection for your home.So, if you're in shopping in West Thurrock and you are after some new furniture, make sure you visit our West Thurrock store today or alternatively you can also book an appointment."
Address: Lakeside Retail Park, W Thurrock Way, Grays RM20 1WN, UK
Phone: 01708 685560
State: Essex
City: Grays
Zip Code: RM20 1WN

opening times

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

related searches: sofas uk, black sofas, fabric sofas, grey sofa, dfs sofas, lounger sofa, scs furniture, sofa stores near me
Similar places near
Oak Furniture Land Oak Furniture Land 38 meters we've been in several times over the course of a few weeks undecided if to update our...
Sofology - Thurrock Sofology - Thurrock 101 meters Variety of choice was loads and different colours. Shame as there was large group of ...
Next Clearance Next Clearance 129 meters Very good shop.. it was the next sale and the shop did not have many people so it was...
Mamas & Papas Mamas & Papas 129 meters
Dreams Lakeside Dreams Lakeside 134 meters Little bit expensive before you decide to buy sleep on it !! Lol
Home Sense Home Sense 183 meters Lovely selection. Come here a few times and they've made the shop layout better
Mothercare Mothercare 189 meters Wankers! Mothercare must be treating its sales persons poorly, that is the only expla...
Decathlon Lakeside Decathlon Lakeside 219 meters It is a great store with great customer service. They really took great care of assem...
Argos Thurrock Retail Park Argos Thurrock Retail Park 264 meters I would just like to congratulate the young man who served me today. 23/11 @ 19:35 I ...
Tapi Carpets & Floors Thurrock Tapi Carpets & Floors Thurrock 277 meters I got laminate and vinyl done for my house. Our in store experience and service was e...
Dunelm Dunelm 288 meters Love this place. Easy parking. Great range of homeware. Cafe nice too. Very helpful s...
AHF Furniture Thurrock AHF Furniture Thurrock 292 meters Please do not purchase a sofa from AHF! My elderly father bought a sofa and paid for...
Halfords Halfords 297 meters My partner and I went in on Boxing Day with our very active toddler. Although they di...
Furniture Village Thurrock Furniture Village Thurrock 309 meters Friendly staff, competitive prices and a central location with loads of parking space...
Pets at Home West Thurrock Pets at Home West Thurrock 315 meters I just bought 4 little fish for the first time in my life... All the staff is so poli...
Evans Cycles - Lakeside Evans Cycles - Lakeside 316 meters Wonderful service from Steve who helped me and my husband choose cycle shoes and peda...
Currys PC World featuring Carphone Warehouse Currys PC World featuring Carphone Warehouse 321 meters This is the place to see what's going on in the high tech world. From Giant TV's to t...
Carpetright West Thurrock Carpetright West Thurrock 349 meters Thank you Jerry and Lee for a great customer experience today, you made me feel at ea...
Reviews
Visited SCS Thurrock in January, we ordered the sofa we wanted, the Salesman was very helpful and pleasant and we was given a reasonable deal. The sofas was delivered just after the advised time frame however the delivery guys struggled to get the sofa in the room we specified, after some moving about they delivered in the room eventually. On the evening of the delivery I noticed the faults in the three seater sofa we ordered both arms are broken, one has a sift area where it feels like the wood is broken and the other arm is lose and also very fragile, the Sofa is VERY poor quality. I have contacted their Customer service via email as I wish to get this sorted however I have had no response as of yet I have also paid for the insurance cover so we will see of we get a response soon, in my personal opinion on my experience with SCS is there sofas are of extremely poor make and quality, if buying a sofa please check the whole sofa you are buying for quality. Update 28/03/24 SCS contracted repair company removed material to check arms and uncovered just how bad the sofa has been made, half broken timber used on sofa making it weak. Now needs to be booked in for longer repair, awaiting new appointment.
Walking through the doors you may feel that you’re in a safe environment. Think again. Men POUNCE on anyone. You’re followed round the store by old men without a filter. I over heard one couple being bullied into an uncomfortable silence, not sure the uncouth loud salesman realised it’s 2024 not 1994. In the 90’s I worked in a car show room. We were sent on ‘sales’ training by manufacturers to manipulate and bully customers into a pressurised sale. This method worked for some of the less empathetic sales people, those that were there for the commission only not the after care and nice experience a customer deserves. The type of sales people that couldn’t qualify that their customers were actually humans not idiots, needless to say it’s eye rolling spiel and something I always refused to do. SCS are quite unbelievably using these same old techniques 30yrs later. To the letter. Intimidating, rude and defiantly not reassuring that you are valued other than for your money. Fortunately I had been recommended to see a lovely young lady called Zoe. Zoe was kind, polite surprisingly it was a relaxing and I felt comfortable during the sale. Fortunately she didn’t use the line ‘let me see what my governor can do if you do a deal today.’ Nothing was too much trouble, none of the ridiculous role play. The sofa was delivered to a different county into a foster home the next day. Sadly it was her last day in this branch she is off to Colchester. I didn’t take kindly to one member of staff hollering my name across the shop store like it was Billingsgate market. While the store is in Essex, not everyone likes to be spoken to as if we are in a branch of a Thames Estuary Wetherspoon, you could probably hear him from the other side of the Dartford Tunnel. I gave the place 3 stars because of the Zoe the l nice lady I dealt with. Had it been any of the others, I would have RUN and spent my money over the road in Sofology. Great deal, shame about the sales sharks
Delivery lead times are unacceptably too long. Then just now they are using the war and red sea as excuses to further delay my delivery. They refused to return my deposit despite not being able to keep to their estimate date. Yet hold onto our money. Not pleased at all and will not be using SCS again.
Friendly staff, happy to help. Found the model I was looking for online and went in to order it. Easy to do so and gave me a discount of several hundred pounds. Even gave me a cup of tea after! Thanks Raj.
Brilliant service at your Thurrock branch. Amy was really helpful and very patient with me as was finding it difficult to pick between 2 sofas. Thank you Amy
Large range of products but felt very hounded when we walked through the door. Everyone was very lovely and helpful but would have to walk around unaided to shop
Amy and Sue! Amy and Sue, are two of the BEST sales women I have ever come across. From entering the store to a welcoming greet from Amy, who then continued to offer myself and a friend a drink. In my first visit to the store Amy was just amazing, she gave me all the information I could need as I was browsing, she made sure that I knew where she was if I did have any questions or for when I was ready to make my decision. As I was leaving having not made up my mind I was then approached by Sue who was absolutely fabulous! She almost had me, but I had to leave without placing an order although I did promise I would be back as she HAD sold the suite I was looking at to me. And with that, I did indeed return a week later. I went through and completed my order with Amy, Sue unfortunately was not in this day. Amy was very thorough, she took her time to make sure I knew exactly what my order was and how things would work. I couldn’t have asked for better service. Amy was just amazing and for a young lady who hasn’t actually been working in the store for that long, she was great. I really do wish her the best and a successful career moving forward. Amy & Sue, thank you so much! PS. I will be back for that footstool!
Ann and Adam were amazing, clear simple quick and easy, for a great quality product
Went to SCS to buy a Lazy Boy chair . The staff was so very friendly and helpful was help by Zoe who was great
Excellent customer service. Thank you. Delivery was on time and again excellent.
Comment on this business

ScS – Sofa Carpet Specialist map

to add ScS – Sofa Carpet Specialist map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0034 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy