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Reviews, get directions and contact details for Dunelm

Dunelm
Address: Thurrock shopping Park, W Thurrock Way, Grays RM20 3LP, UK
Phone: 01708 203540
State: Essex
City: Grays
Zip Code: RM20 3LP

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Love this place. Easy parking. Great range of homeware. Cafe nice too. Very helpful staff on curtain department.
7 years ago (07-04-2018)
This store visit was okay, although they didn't have all the items we wanted to purchase in stock, hence the four star rating. The store is easy to access and has excellent parking facilities with plenty of spaces. Inside the store is a little haphazard with the same or similar items spread throughout the store which makes you look around more of the store than needed, maybe good for business but less so for busy and time strapped customers!
8 years ago (08-01-2018)
Ordered blinds and gave measurements that were correct, blinds turned up and had been made to the wrong spec. Was then told it would be two weeks for them to be remade. Can never get through to anybody on the phone in store and their head office doesn't deal with made to measure. There is no real mechanism to make a complaint so am left with no choice but to leave a bad review.
8 years ago (26-01-2018)
Never again. Good customer service assistant. Poor unimaginable refund policy for a supposedly modern company. Think long and hard before buying. Their refund policy is laden with obstacle to frustrate you from attempting a return and refund. By the way I found the layout distasteful
7 years ago (19-03-2018)
Nice place, nice things but we could not find what we went there for. Sometimes I think goods are a bit overpriced here. Shop floor is a bit messy and it is not easy to find a shop assistant if you need any help.
7 years ago (25-02-2018)
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