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Reviews, get directions and contact details for Portobello Hotel

About

A 21 bedroom boutique hotel in the heart of West London's Notting Hill. A stone's throw from the world famous Portobello Market and many sites of London.

Story

Located on a quiet street in the centre of West London’s Notting Hill, famed for its eclectic spirit and eccentric charm, The Portobello Hotel is two converted neo-classical mansions with 21 bedrooms. One of London’s most well-known boutique hotels, it was founded in 1971 and ever since has been THE hotel for those in the know from the world of music, show business and fashion. It has hosted many famous faces over the years.

A stone's throw from the world famous Portobello Market, the transit links of Notting Hill Gate and an easy stroll to Kensington Gardens, it is ideally situated for those wanting to take in the local culture and many sites of London.

Address: 22 Stanley Gardens , London W11 2NG, XGL, GB
Phone: 020 7727 2777
moc.letohollebotrop@ofni
State: XGL
City: London
Zip Code: W11 2NG


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Reviews
The location is great, and the staff are friendly, but the hotel is in serious need of a renovation. The carpets in the bedrooms are filthy, and my mattress was awful—completely sunken on one side, as if an elephant had slept in it the night before. There’s visible damp in the building, with paint blistering off the walls, and the AC unit in my room was noisy/old. The bathrooms are incredibly cramped, barely 3 ft by 4 ft, making them difficult to use. I wouldn’t stay here again, but I’d be thrilled to return—and pay more—if they renovated. It feels like the hotel might have been a family home converted into a hotel in the 70s and has had no real capital investment since. If you arrive with very low expectations or are okay with a "Fawlty Towers" experience, it might work for you. But if you're sensitive to dirt, grime, dampness, or dust, this place is not for you.
Incredibly Kind helpful and patient Staff, Considerate when it came to allergies. More accommodating than I could have ever expected. Made for the end of a perfect Mother’s Day weekend treat. Mesmerised by the grounds and the crafting to make such a exquisite environment. If only more rooms could all be done in a similar fashion I could see myself coming back time and time again. If you forget to ask the functionality of everything. Note: the dimmers I missed on arrival. See pics They are somewhat covered and easily missed at the sides of the bed I found the following morning . It makes an immense different to be able to control them and the wallpaper come to life. Hope you have a similarly wonderful experience when you stay! Nearby activities: There’s several quaint bookshops and corner cafes. The Portobello street market , typically held in full force on the weekends . It was the perfect getaway for someone who loves antiques , casually strolling around. The months of may was an ideal month to see the flowers in full bloom.
We LOVED our stay at the Portobello! We were on the top floor, and the elevator was always a bit of an adventure, but certainly reliable. The beds are very comfortable and so cozy, and the amenities in the room are lovely. We loved the view over the garden, and the room heated up and cooled down quickly when needed. We really enjoyed the small sitting area with the fun red arm chairs. We felt like we were staying at a good friend's guest room. Very nice, safe feeling neighborhood with lots of good food spots nearby.
We booked this hotel for our 1st Wedding Anniversary, and my gosh it didn't disappoint. As soon as we walked in, we saw the hotel was beautifully decorated, and had an incredibly homely feel to it. Our room was simply beautiful and very quiet. Everything was perfect, including the exceptionally comfortable bed. We would 100% recommend this hotel to anybody looking for a hotel room for a special occasion. Food & drinks: We also went for dinner at Los Mochis which was fantastic. https://www.losmochis.co.uk
An amazing hotel, great staff and the decor is so well done in a 19th century retro style. I cannot recommend enough Walkability: Close to public transport in the Notting Hill area Noteworthy details: Decore style is amazing
This is my favorite hotel. Not only is it in the best location in London, but it is home to the nicest staff I've ever experienced. Super high-quality everything, from the bedding to the breakfast to the interior design. I've stayed here quite a few times to work on specific writing and art pieces, and each time I stay I gain a deeper understanding of myself, my art, and my place in the world. Special, magical hotel!!!!! Thank you for being you, Portobello Hotel! And special thanks to Diana and Tomasz and the whole team for making my stays so absolutely incredible!
Had a wonderful stay here. The front desk staff were always friendly, welcoming, and accommodating special thanks to Esther who helped me check in and get settled. This is a very safe and lovely area of London. The location is perfect...walking distance to shops, dining, and the Notting Hill Gate tube station. This tube station serves three lines which is a huge advantage over other stations. When I come back to London, I'm definitely staying here again.
I would not recommend this hotel to anyone visiting London in the winter. I checked in on Friday, January 19, and am still staying there. The air conditioning in my room was broken, and the room temperature was 14 degrees Celsius 57 degrees Fahrenheit. When I called the front desk, they said that they had sent a heater, but a small heater in a 193 ft²/18 m² room is ridiculous. When I requested a room changing, They said that the room was full, but it makes no sense to assign us a room with a broken heater in the first place. I was also disappointed with the lack of apology from the front desk. My mother and I were in London for her birthday, and we had spent the past seven days staying at Marriott-branded hotels. We wanted to end our trip with a special night at The Portobello Hotel, which is the setting for the movie Notting Hill. We are very disappointed that we had to spend our last night in London freezing. I paid £233.45 for one night at this hotel. For that price, I could have stayed at the Hilton London Paddington or paid more to stay at a Marriott-branded hotel. I urge anyone considering a stay at this hotel to read my review and reconsider
We loved our stay at the Portobello hotel. We bought our stay using buy a gift vouchers, the voucher was for 1 night but we called ahead and checked that we could use two vouchers concurrently which we could do we bought two vouchers and had a two night stay. The buy a gift option made this a good value stay in a pretty area. We stayed in the “marvellous room” which was decorated in a quirky style, previous reviewers had described rooms as dated, I can see where they are coming from, some of the furniture and fittings are coming up to needing replacement however it didn’t affect our enjoyment of the room which was spacious and had character. We were on the lower ground floor and had a small terrace area although it wasn’t particularly usable. The hotel itself is a beautiful building and overlooks immaculate gardens which sadly we weren’t permitted to access but we admired from the window. Breakfast was continental but was fresh and varied. Staff without exception were excellent, very professional, helpful and polite. I would recommend this as a good place to stay in Notting Hill without hesitation
The room was very nice though a pity there is no access to the garden and the service was good but not exceptional. When we arrived the two employees were deep in conversation about work to be clear and we were sent to wait near the bar. After they'd finished, another customer was checked in before us. It's not really a big issue but when you're paying almost 500 pounds a night, you expect a bit more. After that, there were no problems. The hot chocolate left in the room was a nice touch and we were happy with our stay. I appreciate it's a nice location and it was coronation weekend but I think the price was a little high.
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