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Park Plaza

  1. Leeds
  2. Leeds Hotels

Reviews, get directions and contact details for Park Plaza

Park Plaza
Address: Boar Lane , Leeds LS1, XWY, GB
Phone: 0113 380 4000
State: XWY
City: Leeds
Zip Code: LS1

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Reviews
Good location, decent rooms and excellent service. Special thanks to Andrada, Sandra, Imogen for their care and lovely service with big smiles, esp around kids. Overall great stay with family and friends. Only issue is that there's no parking at the hotel and nearby recommended parking is super expensive Nearby activities: Many attractions and activities for kids and adults alike Walkability: Right in the heart of Leeds, with easy access on foot to most places
The hotel is a short walk from the train station, as we arrived we were greeted by the very pleasant Olinka, who gave us the wonderful surprise of upgrading our room to a suite & a free drink each at the bar, The room was fantastic, with brilliant views over the city, large living area with microwave, coffee machine, sofa & seats, dining table, large bedroom with a lovely large bathroom attached. After a shower & getting changed we headed to the bar for our free drink, the bar next to reception was very clean, good selection of drinks, great for watching the world go by, we headed up to Millennium Square to watch The Manic Street Preachers and Suede a walk of about 10 - 15 minutes brilliant gig we returned later for a night cap & more watching the world go by lol,once going to bed my only complaint would be people letting doors slam, but obviously this is in no ways the hotel or staffs fault, the bed was very comfortable & I had a great sleep, on weekends breakfast is available till 11 am in the 1st floor bar & restaurant, fantastic choice of continental or buffet of English breakfast, the food was delicious. With check out at 12 pm, you have the choice of using the app or at the desk. Great hotel, awesome staff should all get a massive bonus, would definitely stay here again. Thank you for a wonderful overnight stay.
Loved the suite with a view on the top floor, but hated waiting so long for the lift - if we stay here again we will allocate 20 minutes spare to wait for the lift in the morning to check out, go down for breakfast etc. now we know it’s needed. Other guests also had the same issues on lower floors, so when we were finally able to get in it at last, it stopped at most floors & guests would squeeze in regardless as they were sick of waiting, so it got quite claustrophobic. Shower temperature also took ages to adjust, so leave plenty of time to get it suitable for a shower in the morning too.
Nice and helpful staff in reception. The hotel is just by the railway station and the city centre. We got a room on the 19th floor with a lovely view. It was a big room and clean. AC and kettle with tea and coffee but no fridge. We added breakfast for £10 per person and night. The breakfast had a good selection of hot food, cereals, bread, some cold cuts. Booked the room a few months before and got a good price. Would come back!
On entering the hotel we were quite pleased. Looked lovely, then we waited ages for the lift. When we got to our rooms on the 5th floor, they were quite basic, had tea, coffee, etc, and 1 biscuit inside a cup, none of which we used. Only, plus side was we had a fridge, nothing in it. We usually stay places where there are complementary snacks and water/canned drinks. We had an issue with the aircon in the room on arrival and telephoned reception who said they were sending someone up and waited 20 minutes nobody arrived, so we called back and said it was sorted. Bed was comfy, but we were woken to the noise traffic and nearby workmen. Breakfast, well, this wasn't the greatest. No spoons available on table to eat cereal, asked the lady and she went to get spoons and didnt even bother bringing one over to our table for us! Excellent choice, but they use tinned mushrooms. The scrambled egg tasted very strange. The only thing I ate was watermelon as I was put off with the taste of things I had chosen. The coffee is disgusting. we love a decent coffee, but this wasn't nice at all. We left a whole mug. Parking there isn't any, however, they do offer discounted parking for £20 per 24hrs. We didn't pay this as we found our own parking near/opposite Q park for £12 24 hours it's like a lockup style place but has a payment metre outside of it. I wouldn't recommend staying here, you can get better for the price!
Great service at this hotel! Especially from Andrada, Sandra, and Imogen. They looked after our messy and noisy family with small children really well. Andrada even made a plate for me from the breakfast buffet and brought it to the table while I was dealing with my demanding one year old baby and was very attentive to our needs. Sandra managed things really well and kept checking if we needed anything. She was so friendly and kind, making us feel really comfortable. Imogen also took good care of us and kept checking if we needed anything.Overall we had a great experience of the staff members who were all very helpful. I will be recommending this hotel to friends and I look forward to staying here again. Many thanks!
To start with, there is no parking at the hotel. There is discounted parking nearby which is a bit of hassle. Rooms are ok but they don't provide bottle of water like other good hotels in Leeds so I had to go out and buy it. Lifts are slow and I have seen maintenance staff pressing buttons after they got out, probably to have lift ready to go back. That doesn't help guests as lift keeps stopping at many floors and making it unnecessarily slow. Breakfast is ok, the food doesn't taste like cooked onsite. The tea and coffee are so hot I had to order at the beginning and then drink at the end after cooled down. There is no option of latte as they only offer tea or black coffee. Last time tea was not strong enough and we can't choose the tea bags. Gym is ok, the treadmill is noisy and had chewing gum on it when I last used. Not good cleaning.
Great location for business close to the station and the centre of Leeds.. The room was clean and tidy. Great view of the square. Breakfast was ok. Special thank you to Jose in reception who got me early check in. Will definitely use this hotel again for work. Also had free wifi. Rooms: Good size. Clean and comfortable.
Great location and lovely staff. We hadn't booked breakfast so added it when we checked in. Very reasonably priced and a good selection of hot or continental breakfast. Our bed was really comfortable which is always a plus! If we were to stay over in Leeds again we would stay here again. The train station is very close by too.Rooms: 3/5
Great experience staying 4 nights at Park Plaza. It’s just across the road from the train station, right in the centre of town. There’s easy access to buses and my Ubers picked me up with no problem just outside the doors. The room was spacious and very comfortable. There was full control of the aircon system, and plenty of plugs. The water didn’t drain properly in the bath-shower, but this wasn’t a major issue. All of the staff were extremely friendly and helpful - particularly those working at the breakfasts in the morning. Speaking of breakfast, plenty of choice and some tables had a nice view of the adjacent buildings! Rooms: I stayed in a double room. Plenty of space and very comfortable. Great view of the train station side of the city. Food & drinks: I didn’t have dinner at the hotel, but the breakfast was very good with plenty of options for all dietary requirements.
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