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Reviews, get directions and contact details for Papa John's Pizza

Papa John's Pizza
"Papa Johns. Better Ingredients. Better Pizza. 100% fresh dough in all of our pizzas. Sign up and earn Papa Rewards® Points on every order."
Address: 3 Bowls Cl, Caerphilly CF83 2RD, UK
Phone: 029 2088 8814
State: Caerphilly
City: Caerphilly
Zip Code: CF83 2RD

opening times

Monday: 4:00 – 10:30 PM
Tuesday: 4:00 – 10:30 PM
Wednesday: 4:00 – 10:30 PM
Thursday: 4:00 – 10:30 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 11:00 PM


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Reviews
We've used this branch at least 6 times in the last 6 months and have never had an issue. The girl who works on the front desk is always friendly and helpful to us. Our pizzas are always very good quality we normally go on Wednesdays for their Wacky Wednesday offer.nI can't fault this branch at all and am surprised at the negative reviews which don't go into much detail at all so as to lead me to believe they are fake. I'd recommend Caerphilly Papa John's all day long. We were even able to order half and half with one half the new Bull's Eye sauce.
My husband and I have always preferred Papa John to Dominos because we felt that, although more expensive, it was worth it because of the freshness and amount of toppings present on the pizzas. However, we have noted a decline and as of this last order, we have decided we will no longer be purchasing from here.nWe spent £29 for ONE large pizza. Although that is a lot of money in my opinion, it would have been worth it to me IF there had been plenty of toppings. However, as you can see, the toppings were very sparse. In fact, I'd say the average was three small pieces of meat and 3 to 5 veggies scattered on top of a cheese base.nWas it fresh when it arrived? Yes. But the flavor lacked because, again, there was very few toppings. Thank goodness for dipping sauce to add a bit of excitement.nI'm disappointed and will go back to Dominos or the local grocer for value or just make my own.nShame on you Papa Johns, you can do better.
Ordered online to be called and have my order cancelled as they didn’t have any vegan chicken. Totally fine and understandable. Reordered only to be called again and told they didn’t have vegan cheese. But wasn’t told this the first time. So ended up having two orders cancelled and have to wait 3-5 days for the refund. Literally terrible customer service and absolutely disgraceful that they can’t cater to normal dietary requirements.
Staff like to assault customers when they ask the staff why they have parked in the disabled bay stopping folks that have a blue badge from using them. Sam the franchise owner assures me that he's told his staff not to park there but yet this evening they are doing it again. Don't take my word for it see the photos yourself.
Spoke with Syed regarding a large order and he was able to sort us a great price, pizza's arrived hot and well timed. Would recommend
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