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Royal Palace

  1. Caerphilly
  2. Caerffili Food
  3. Caerffili Cafe

Reviews, get directions and contact details for Royal Palace

Address: 160 Pontygwindy Rd, Caerphilly CF83 3HR, UK
Phone: 029 2088 3329
State: Caerphilly
City: Caerphilly
Zip Code: CF83 3HR

opening times

Monday: Closed
Tuesday: 5:30 – 10:00 PM
Wednesday: 5:30 – 10:00 PM
Thursday: 5:30 – 10:00 PM
Friday: 5:30 – 11:00 PM
Saturday: 5:30 – 11:00 PM
Sunday: 5:30 – 10:00 PM

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Reviews
Ordered food, food took a while but I understand that it does take a while to find my address. But he rang and said I've been knocking for ages and my friend apologised and he just hung up on her. We went outside he wasn't there so we rang him back and he answered with a disgusting attitude. Every time I asked where he is he kept saying at the address and when I explained where to go because I got confused where he was he kept shouting at me. His attitude was appalling. He then said f**k you, you b**ch got back in his car and sped of and beeped to cause a reaction without delivering the food. I then rang management and she did deal with it in a good way but not professional. Got told that she has to get of the phone to cook my food not even an apology. By the way this place is under new management because I've never experienced this in my life. I am appalled from the way the guy spoke to me and also that I got told the manager had to get of the phone to cook my food. The food was alright not enough sauce but I put that down to they had to get the food to us quick because of what happened. I will not be returning again as I am so upset with what I got called as no customer deserves that I have been cutting hair for years and would never dream of speaking or treating my customers this way. I then asked if I can have anything of from my food for the inconvenience and I got told they can take of for the delivery which was 3 pounds!!!! If I had done any of this to any of my clients I would of never of expected them to pay for any service they were unhappy with. So I'm disgusted.
7 years ago (02-12-2017)
Who doesn't take card payments anymore? Food ok Staff not the best
7 years ago (13-05-2018)
This place is under new management. Used to be great now it’s the worse Chinese in caerphilly. Delivery driver lost his tempter because he couldn’t find the house. He phoned me and shouted “i’v been knocking for ages” so I said sorry il be there now and he hung up... i went to the door and he wasn’t there. So I phoned him back and said your not there he said “I am”. I said your obviously at the wrong House. He confirmed the address I said yes. Passed the phone to my friend so she could give me directions to the house because I couldn’t speak to him. He lost his tempter and called my friend a b*tch because he couldn’t understand simple instructions and then sped off and beeped. So we have no food and my friend got called a b*tch. Lovely. Will not be ordering again..
7 years ago (02-12-2017)
Nice tasty bloody lovely
7 years ago (07-01-2018)
best chinese i have had!! honestly i normally feeling sick after a chinese but these bad boys serve up a mean meal!!!
8 years ago (24-04-2017)
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