Reviews, get directions and contact details for Newcastle Audi
"As an Audi customer you can expect the same world-class customer service you're used to within our brand new state-of-the-art centre on Scotswood Road. Our 19-car showroom displays a range of new Audi vehicles including the new Audi R8 and we are the only dedicated e-tron centre in the North East. Our site also hosts 80 Approved Used cars from the entire Audi range and a 19-bay workshop with advanced diagnostics."
Address: Sanderson Street, Scotswood Road, Newcastle upon Tyne NE4 7LA, UK
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Reviews
Amazing buying experience! 5 * .Owen and Tony were really good. Understood the requirements very clearly and come up with the best attractive deals. Also explained every minute details about the deal options and additional packages. We are very happy for our Audi Q2 purchase and the way team helps out. Strongly recommended this place if you think of Audi.
Just want to say a huge thank you for a wonderful service. Particular thanks go to Dominic for assisting me through the process of buying a car by myself for the first time. Despite my panicked calls he supported and assured me at all times. Tears of joy were shed when I unveiled my new car and I love it! Top service, very much appreciated!
I took my car for repairs. I am pleasantly surprised with the kind of service I received at the dealership. Everything seems to be well organised, from making the appointment through the repair process to collection. Everything is explained and a video of the vehicle health check is also sent to you. Jade was exceptionally helpful. Thank you for the good service, you won yourself a customer.
Yet another fantastic experience! This is our 3rd Audi from Newcastle Audi, Dominic was brilliant and his service made the process special. The unveiling of my brand new Q2 was an amazing experience. Would recommend this garage to anyone looking to buy an Audi, they always go above and beyond with customer service. I have a very satisfied wife, and the bottle of wine was a lovely touch too.
Massive thank you to Jade for going the extra mile to get all my issues fixed. I was extremely stressed and Jade managed to make me feel so much better while she sorted everything out. Excellent, friendly, professional service. Highly recommend!
Tony Symonds from Sales has been absolutely fabulous when I was buying my new car. His knowledge of the sales world was helpful and well received. Moreover, the after care of buying the car was fantastic. Thank you Tony for an amazing experience I will certainly be retuning for future purchases.
Another fantastic 5* purchasing experience from Dom O’Sullivan. This is my 3rd purchase from Dom at Newcastle Audi - another exceptional service from start to finish as always. Dom is extremely professional and welcoming, accommodating to my preferences and reliable during all aspects of each purchase. I would highly recommend this garage to anyone looking to buy an Audi, Dom always goes above and beyond with customer service. As asset to the branch. Thank you!
Craig Russell and Dan from the service team were excellent. Craig went above and beyond expectations when we had to consider additional work to be done and his communication by e mail was timely and efficient. Dan also topok the time to explain patiently how the dash cam works.
We have had excellent service from Tony Foley. He has arranged to handover the car on one of his days off so we can get the car for our daughter’s birthday. We really appreciate this.
Yet another first class experience ordering and collecting our new Q8 on Thursday. We’ve been coming to Newcastle Audi since 2011 and have been loyal repeat customers since. The staff are fantastic and go out of their way to make the deal work in your favour as far as possible, they seek out any opportunities to make savings on upgrades and genuinely work to hunt out the right car with the desired spec at the best possible price. We’ve had the pleasure of having Ella Longmore’s sales input since 2011, she’s fabulous and makes it all feel like a breeze, nothing is too much. We’ve just had a great experience with Daniel Blythe, he’s an absolute gent and went out of his way to make our latest purchase work for us, he kept us constantly up to date, checked in with Ella to ensure he got the best outcome possible for us, and made great efforts to add a very personal touch - Dan is The Man. Would 100% recommend anyone, and have done with friends, to use Newcastle Audi, they’re top of their customer service game and after sales care is second to none.
Directions to Newcastle Audi with public transportation
Scotswood Road-Armstrong Drive
40 meters
12
22
Scotswood Road-Brunel Terrace
70 meters
12
22
22X
William Armstrong Drive-Monarch Road
270 meters
12
22
22X
Westmorland Road-Brunel Terrace
290 meters
1
32
32A
Westmorland Road-St Josephs
360 meters
1
32
32A
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