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Morrisons

  1. London
  2. London Supermarket

Reviews, get directions and contact details for Morrisons

Morrisons
Address: 51 The Broadway, London SW19 3RD, UK
Phone: 020 8879 3353
State: Greater London
City: London
Zip Code: SW19 3RD

opening times

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
As you can see from the reviews, this store's been on a downward slide for a couple of years. After yesterday's visit I came away with chicken that went off 2 days ago, bagged salad that had been frozen and so was stinking and wilted and a stale croissant.nnIt seems to be getting a long-overdue refit after 25 years of continuous operation but almost every aspect of the shopping experience is poor. They put food that's not on offer in shelf spaces displaying an offer, the self-service checkouts are calibrated to assume you're stealing and there's usually 2-3 out of commission at any given time. It's family-unfriendly, and a few of the staff-service tills are too narrow to get a double buggy through. Meanwhile, if you're planning to use the buggy to carry the shopping home, you have to put it all through the self-service checkout, pay, then load up the buggy with an incessant 'please take your shopping', 'please take your shopping', 'please take your shopping', message playing every 10 seconds.nnThere are dystopian cameras on the checkouts and they've locked the spirits behind glass doors that you've got to get the security man to unlock. This means walking the length of the store, fully laden with shopping and kids, back to the entrance to get the security man, then the length of the store again back to the spirits section, then back to the tills to pay.nnA year ago they made it so people without a loyalty card paid a higher price, and the 'rewards' of being a customer are a fiddly and Byzantine coupon system, where you get 5% off £50 but only between certain dates. You're issued 4 weeks' worth of dates and are supposed to carry around these paper coupons during the correct time window to receive your meagre prize.nnThe central complaints people couldn't care less about any of this, so what's the point of them?nnThe whole thing is an exercise in the minimum service the consumer will put up with, but I've certainly had more than I can tolerate. As a family of 5 in an affluent area, you'd have thought they'd want us through the doors, but apparently not so we're going back to online deliveries, not from Morrisons.
Been here as it’s the local large shop and below are some photos of its interior, it is shabby, it is old, and most of all it is dirty.nnCorporate really needs to look at this store and have it be cleaned and repaired, It’s not what I come to expect when shopping at morrisons.nnI have also tried to find staff on many occasions to see them all huddled around the customer service desk which for some reason is on the other side of the tills so that you would have to purchase something to even get there and ask them a questionnnThe layout of this shop needs redoing and the whole place needs a renovation!
It happened six months ago, but every time I see the security guard, I get really angry because it reminds me of what happened.nnI had already paid for everything and was walking away from the store when the guard went out of his way to follow me quite a distance and asked if I had paid — basically accusing me of stealing. There wasn’t even an alarm sound when I left.nnWhat makes it worse is that he said all that without even properly checking the CCTV footage.nnJust thinking about it still makes me upset. I felt like I was being treated like a thief.nI can’t help but wonder — was it because of my race?
The quality of the food has gone down.nHot counter offering burnt food.Alot of the raw meats looked old.nSecurity guard getting in the way.nJust getting worse.
The shop was a mess. Poorly stocked & the car park is over priced. It was the first time visiting this store & will be the last.
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Morrisons map

Directions to Morrisons with public transportation

Sir Cyril Black Way 40 meters
163
164
Wimbledon Bus Station 80 meters
131
156
163
164
200
219
57
93
N87
Bertram Cottages 220 meters
163
164
Wimbledon 220 meters
131
156
163
164
200
219
57
93
N87
Wimbledon Police Station 240 meters
200

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