facebooktwitterpinterest
mobil menu

Mercure Cardiff Holland House Hotel and Spa

  1. Cardiff
  2. Torfaen Lodging
  3. Cardiff Lodging
  4. Cardiff Spa

Reviews, get directions and contact details for Mercure Cardiff Holland House Hotel and Spa

Mercure Cardiff Holland House Hotel and Spa

About

Take a break from everyday life with an indulgent weekend or day spa treatment. Let off a bit of steam in our gym, or simply relax with a pampering session. Mercure Cardiff Holland House Hotel & Spa, 24 - 26 Newport Road, Cardiff CF24 0DD

Story

A 4 star luxury hotel in the centre of Cardiff, minutes away from the cosmopolitan shopping area, the Millennium Stadium, Cardiff Castle, the infamous Cardiff Bay and many other attractions.

The hotel is a 5 minute ride from Cardiff central railway and bus station and a 30 min drive from Cardiff Airport.

The hotel features 165 luxury bedrooms and suites, the award winning Hodges restaurant, a stylish bar as well as the 'Spa Naturel' luxury leisure club and spa.

Address: 24-26 Newport Rd, Cardiff CF24 0DD, UK
Phone: 029 2043 5000
moc.rocca@ls-2266h
State: Cardiff
City: Cardiff
Zip Code: CF24 0DD

opening times

Monday: 12:00 AM – 12:00 PM
Tuesday: 12:00 AM – 12:00 PM
Wednesday: 12:00 AM – 12:00 PM
Thursday: 12:00 AM – 12:00 PM
Friday: 12:00 AM – 12:00 PM
Saturday: 12:00 AM – 12:00 PM
Sunday: 12:00 AM – 12:00 PM

Update Info

related searches: Mercure cardiff holland house hotel and spa cardiff prices, Mercure cardiff holland house hotel and spa cardiff phone number, Mercure cardiff holland house hotel and spa cardiff address, Mercure cardiff holland house hotel and spa cardiff menu, Mercure Hotel Cardiff, Mercure cardiff holland house hotel and spa cardiff reviews, Mercure cardiff holland house hotel and spa cardiff restaurant, Mercure Holland House Bristol
Similar places near
Jurys Inn Cardiff Jurys Inn Cardiff 501 meters The hotel was clean and spacious, with a massive super king bed. Despite facing the s...
Ibis Cardiff Hotel Ibis Cardiff Hotel 507 meters This hotel is central and great for anything in the city centre. It is just round the...
Park Plaza Hotel Cardiff Park Plaza Hotel Cardiff 641 meters Nice location with good restaurants and convenience stores around. Typical small room...
Hilton Cardiff Hilton Cardiff 786 meters Stayed here over New Year for 2 nights in a king superior room in a high floor with m...
Hotel Novotel Cardiff Centre Hotel Novotel Cardiff Centre 817 meters The hotel is a long walk from Cardiff Central station which is made easier by the sma...
Radisson Blu Hotel Cardiff Radisson Blu Hotel Cardiff 864 meters I stayed here with my best friend back in the end of November and the hotel was lovel...
Cardiff Marriott Hotel Cardiff Marriott Hotel 925 meters Enjoy a picturesque city centre setting at Cardiff Marriott Hotel. Business and leisu...
ML Lodge ML Lodge 949 meters I hadn't read the reviews until the day of my booking. I found the room very clean an...
Clayton Hotel Cardiff Clayton Hotel Cardiff 1 km The hotel itself was very good indeed, great location, walking distance to everything...
Holiday Inn Cardiff City Centre Holiday Inn Cardiff City Centre 1 km Very happy with our stay at Cardiff, great location, parking if required but we got t...
Holiday Inn Express Cardiff Bay Holiday Inn Express Cardiff Bay 1 km Disappointing really.nNeeded a good hoover, both rooms were hoovered on request.nChai...
Travelodge Cardiff Atlantic Wharf Travelodge Cardiff Atlantic Wharf 2 km Please be aware this hotel is due to close for demolition. That said it was apparent...
Future Inn Cardiff Hotel Future Inn Cardiff Hotel 2 km Came here for the first time l2 weeks ago and we are already back. We booked a king s...
The Beverley Hotel Innkeeper's Lodge South Glamorgan The Beverley Hotel Innkeeper's Lodge South G... 2 km Haven't been here for a while but did go last week met up with a few old pissheads th...
The Principal St David's Hotel The Principal St David's Hotel 3 km I took my wife away for a few days as she is expecting our 1st child and the St David...
Park Inn by Radisson Cardiff North Hotel Park Inn by Radisson Cardiff North Hotel 3 km The hotel looks very plain from outside so don't let first impressions put you off. Y...
Holm House Holm House 6 km I stop in 4 hotel rooms a week. So I get to see lots of them, how ever this room is "...
Hotel ibis Cardiff Gate Hotel ibis Cardiff Gate 7 km You could definitely smell the fact that the room had dogs stay in it before, but for...
Reviews
Absolutely amazing I couldn’t be more happy me and my partner stayed here for 1 night wish we had booked more lovely and warm all around rooms are beautiful and tidy ! Customer service is outstanding ! Pool and jacuzzi are insane! Food is lovely cooked to perfection staff are so so friendly cleaners are On it all the time ! Best hotel in Cardiff by far ! Great location you have dominoes across the road !nWish I could give this more than 5 stars so happy!nThe prices are great! Well worth the money we will be back soon
To start, the area the hotel is located, looks like one massive turd hole. Rubbish everywhere, dystopian looking scenery, crap graffiti on walls and not a welsh person in sight.nThe car park was helpful, at least we knew the car would be safe from all the waifs and strays outside.nWe get to the hotel at 10, obviously knowing we wouldnt be able to check in, but to let the staff know we were about. That was a pointless effort, we came back to the hotel at 4 to check in, but the rooms weren't ready. It says the check in starts from 3. We finally checked in at about 4:30, to different rooms. Asked if we could have rooms on the same floor at least bare in mind, we did book these rooms back in august. So they had enough time to sort this enquiry. 2 rooms were on the 6th floor and 1 was on the 7th, well done... Not.nThe rooms were the best part of the experience. Bath, shower, kettle and selection of teas and hot chocolate. Comfy bed and warm rooms. So it wasnt all bad, but wouldnt visit again. The staff didnt seem on the ball and really bad ability to sort any problem, even tho they had 3 months to sort out request. Just another hotel chain treating guests as numbers and money, than actual people...
Lovely hotel. Although a little confusing to understand exactly what the name is currently. Rooms are very spacious and clean however maintenance could be a little bit better. The renovated rooms that are excellent and of a high standard including loads of space coffee machine and plenty of storage including a safe for personal belongings. Bathrooms are also excellent and appear to include both a bath and a shower for convenience. The hotel also has a free gym and for convenience swimming, pool, sauna and steam room available at additional charge. Despite having a problem with my room, the staff managed to deal with the issue quickly and efficiently as well as providing me with an upgrade. In summary, I'm happy to recommend this hotel for people staying in the city
The hotel itself was nice to look at and so was our room, the overall stay was extremely disappointing. The spa was okay but the pool area was so cold as well as the hot tub and pool that we left early. We had a 2 course dinner included with our package and all I can say is that the meals were not up to standard, the one meal we had was inedible. The environment was filled with the sound from the tv that of a strong man contest. It was not the anniversary my partner and I were expecting. As the dinner was so awful we decided later on at night to order room service where we found the phone not working which we felt uneasy about in case of an emergency. We ordered food at the reception where there was no apology made. The food that came was just as bad as the dinner if not worse as we had to pay extra for it. The room was unbearably cold during the night even with the heating on. Our package included breakfast where we went down in the morning but we were not on the list which lead to a delay in us being served. Breakfast was disappointing not many options for vegetarians and a strong odour of fish whilst we were eating. There was no atmosphere in the hotel, this was not the relaxing anniversary break that we wanted. We had also put on our reservation that it was our anniversary but there was nothing special about it.
We stayed here for the rugby. When we checked in they could not find our reservation and was passed to another member of staff. While waiting for this to be resolved we were given a drinks voucher each. Over an hour later we were still waiting for our room key and the person dealing with us was more interested in showing other guests where the restaurant was before she was questioned again with regards our booking. We missed our restaurant booking outside of the hotel as a result and all she could say was I can get you a taxi. No apology.nnHour and half later we eventually got to our room, the shower door leaked, the built in cupboards doors need to be removed and realigned. The bed had two mattress toppers and a large dip to the center clearly a new mattress us needed!nnCheck out was midday. Before we had left the room someone was trying to get in - a member of staff. We had just gotten out if the shower, no shout out from the person with regards being housekeeping and we had to shout for them not too enter. We then heard them knocking on other room doors stating they were housekeeping.nnAlso you could not use the spare facilities as there was an issue.nnThis hotel is supposed to be 4* and was a treat. At best it was 2.5*.nnTravelodge, IBIS and Premier Inn are more comfortable, professional and welcoming.
Comment on this business

Mercure Cardiff Holland House Hotel and Spa map

to add Mercure Cardiff Holland House Hotel and Spa map to your website;



Copyright 2026 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0041 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy