Harriet Kelsall Bespoke Jewellery

Reviews, get directions and contact details for Harriet Kelsall Bespoke Jewellery

About

Harriet Kelsall Bespoke Jewellery is one of the UK's leading bespoke engagement ring, wedding ring and eternity ring design companies

Story

Harriet Kelsall Bespoke Jewellery is a multi-award winning business and leaders in bespoke jewellery, specialising in bespoke engagement rings, bespoke wedding rings and bespoke eternity rings. They also run a dress jewellery label called 'Purple Label'.

The company was one of the first jewellers in the UK to be licensed to sell Fairtrade gold and was the first jeweller in the world to be both Fairtrade licensed and certified by the Responsible Jewellery Council.

The company only employs graduate designers who work with each customer to produce them beautiful one-off design - to their budget and inspired by them. Their master goldsmiths can then make the piece to exacting standards in their Hertfordshire workshop. Designs range from simple diamond solitaire engagement rings to engagement rings inspired by such diverse things as octopuses, meteors and VW Beetles!

Recognised in the industry as leaders in the growth area of bespoke jewellery, the company is known for stunning design, superb craftsmanship, friendly customer service and innovation.

Products

bespoke engagement rings, bespoke wedding rings, bespoke eternity rings, dress jewellery

Address: Fairclough Hall, Weston, Hall's Green, Hitchin SG4 7DP, UK

Phone: 01462 790565

Website

ku.oc.yrellewejkh@seiriuqne

State: Hertfordshire

City: Hitchin

Zip Code: SG4 7DP

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 9:45 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

We bought our wedding bands from here and have gone back for a resizing and an eternity ring. So much better than any high street shop plus the service is excellent. Highly recommended

 7 years ago (19-02-2018)

What a beautiful place to buy something special. Alice has designed our wedding rings (such a beautiful design, I almost cried!) and I can't wait to see the finished product on my finger! I've also entrusted them with the restoration of my grandmother's engagement ring, which I am also very excited about seeing again. My engagement finger has felt bare without it. 💟

 7 years ago (15-10-2017)

I just want to say a massive thank you to Christiana Forou at Harriet Kelsall. I went to her days before my wedding as my wedding ring had been made, by another manufacturer, firstly too large and then adjusted too small.

As a man not used to but excited about wearing my wedding ring the whole experience left me feeling down.

I went to HK jewellery and met Christiana. Her customer service was impeccable, she was kind and patient and talked me through the process at all times.

I left with a ring that fit but more importantly confidence in the knowledge that the ring wouldn't cut the circulation from my finger nor would it fall off and get lost.

I felt compelled to write a review because I imagine that the designers like Christiana get judged on their creative skills frequently but as important is the personal side of things and with Christiana I couldn't have asked for more.

 7 years ago (14-09-2017)

Went here over the Easter weekend for the Easter Egg hunt, which was well organised! I brought my wife a lovely necklace which was beautifully crafted and she has not taken it off since.

 7 years ago (21-08-2017)

Wasted a lot of money on poor craftsmanship and terrible customer service. I purchased a diamond engagement ring that I found on the Harriet Kelsall website via phone, and it was shipped to the US. My fiancee wore it periodically over the next year, and had it stored in her jewelry box for about 6 months after we were married. Then for a special occasion, she wore it for about three hours to a restaurant and symphony, and when we returned home, the diamond had fallen out of the ring. It was never struck, was pristine, and in fact, after paying hundreds of dollars to ship it insured back to the UK, the staff at HK agreed that there was no indication of any damage, and all signs pointed to the diamond simply falling out. They proceeded to quote us for a full replacement diamond cost, including labor, and refused to give any kind of discount for the manufacturing defect. We asked them to ship the ring back as-is, but upon shipping it back, they categorized the item as sold goods, which forced us to re-pay the hundreds of dollars in customs import fees BASED ON THE FULL VALUE OF THE ORIGINAL RING! This was a terrible and stressful experience and an expensive lesson learned. Stay away from Harriet Kelsall Jewellery.

 7 years ago (15-08-2017)

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