Wrights' the Jewellers

Reviews, get directions and contact details for Wrights' the Jewellers

About

We are an independant local family run, friendly and professional jewellers, established in 1961

Story

We are a family run jewellers based in St Albans.

Not only do we offer luxury jewellery, watches and clocks but we can also mend them too! We have onsite watch and clock makers and a goldsmith.

If you would want something handmade so it's personal and unique to you, our specialist goldsmith can design something just perfect for you, if you want he can even use the existing diamonds and other gemstones from your old jewellery.

We can also provide you with valuations and re-stringing.

Address: 39 The Quadrant, St Albans AL4 9RB, UK

Phone: 01727 850098

Website

ku.oc.pohsyrellewejsthgirw@ofni

State: Hertfordshire

City: St Albans

Zip Code: AL4 9RB

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Very, very disappointing experience. Would NEVER use them again. Went to buy a necklace at the £173.00 on the label. Put it through the till, paid for it on debit card. Lady on the counter realised it was the price for a bracelet not a necklace. She spoke to shop owner and told me she couldn't sell it at that price. Gave me a refund. Checked with a lawyer who told me a retailer is not obliged to sell at the price on the label, but it is ILLEGAL to display the wrong price. I'll be telling all my friends and family of this appalling service.

I have been using this jewellers on and off for many years and so has my family. They are great for many things- From broken chain links and repairs to watch batteries etc.  But my recent visit was for a piece of jewellery and they lady that served me was so helpful and really tryed to understand what I was looking for. They have some beautiful stock and even showed me options that weren’t in store but they could order in. Eventually we narrowed my options down to 2.  I have never been able to fault their service given and prices are reasonable.  Lovely local jewellers. Thanks again for your time.

Great service at a very reasonable price from consummate professionals who really know their business. Absolutely no hesitation in recommending these guys.

A jewellery shop with knowledgeable and friendly staff. I used their repair service for my watch, they were quick and great value, notably they repair clocks too. If you want to buy a unique Christmas present then they also have a great range of diamond, gold and silver jewellery gifts!

I had a new battery fitted in my watch, quick and good customer service. They also cleaned up the battery fitting on an old clock which saved me the cost of having the mechanism replaced. Highly recommended.

i would give no stars if I could. It's such a shame but it's not the same shop it used to be. As a family we've been using the shop for over 20 years and always had good service and work but this is no longer the case. I had a ring resized and they haven't done it properly so there is now a sharp area on the ring then a diamond has fallen out. When I complained they made it clear they didn't care they have done shoddy work and had no intention of repairing their work. All they would say is that is that work is done at your risk, so if you take your ring there it's at your own risk. My advice is find a reputable jeweller and avoid them like the plague especially if it is special jewellery. I've attached photos to show how bad the resize is.  EDIT TO REPLY TO RESPONSE BELOW: It's a shame you didn't show any of that sentiment in your email or when I visited your shop. That fact you chose to answer this review and not contact me directly when you have my email and phone number and know exactly who I shows that you are more interested in what people think than actually resolving the issue. I feel sad for Mr Wright that you are ruining his reputation.

Wonderfully helpful service from Wrights in selling some old family jewellery. Great to experience high quality service from an independent family business.

Excellent service at reasonable rates.Friendly and professional with indentured craftsman Peter Repaired my pocket watch and restored long case clock mechanism. Thank you.

Friendly, knowledgeable team who have helped me endlessly with my various watch and jewellery requests/issues. Look forward to visiting them again soon

£20 to remove one link? £5-10 in more then 7 other jewellery/watch shops near by, over charging customers

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