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Pandora Stevenage

  1. Stevenage
  2. Hertfordshire Jewelry Store
  3. Stevenage Jewelry Store

Reviews, get directions and contact details for Pandora Stevenage

Pandora Stevenage
"Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewellery. Pandora Jewellery is made from the highest quality, ethically sourced, gold, silver and Pandora’s own 14k gold, and rose-gold plated unique metal blends. Every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come and view our collection and be inspired at your local Pandora Jewellery store at 50 Queensway in Stevenage, GB-HEF today."
Address: 50 Queensway, Stevenage SG1 1EE, UK
Phone: 01438 355555
State: Hertfordshire
City: Stevenage
Zip Code: SG1 1EE

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
I was served by Charlotte in the Stevenage branch and she has to be the best sales associate I’ve ever come across. Friendly from the moment I walked in. She told me about all the options available to me, which lead to me buying and engraving a charm. It made the perfect gift and I cannot thank you Charlotte for such a pleasant experience. She was patient, honest and gave a great suggestion for how to present the gift. I left Pandora a very satisfied customer and for that reason I’ll certainly be back. Thank You, Charlotte.
Love this shop, staff friendly and helpful, it's clean and you never come out with just 1 item
Such an engaging experience! The staff are super welcoming even with covid restrictions. As you walk in there is hand sanitizer offered to you with a one way system in place. The shop was incredibly clean, and was busier than ever! But the staff catered to everyone and made sure everyone was happy. Which I found lovely! I got some disney charms and a whole new bracelet. Very happy with the service! I think the jewellery is absolutely dazzling!
We called into this store, on our way from Holyhead to Ware. My partner wanted to buy me a ring for my birthday. Mollie assisted us, we were very tired from travelling and she was so kind and helpful. Great service.
Got brought the whole Winnie the Pooh collection as a present and 4 months later the clasp on the bracelet snapped. I took it back to Pandora for them to say I have caught it on something it hasn’t snapped it’s bent, I disagreed with the lady ask asked for a manager who was standing opposite for her to come over and says she agrees with the member of staff and there for is not covered under manufacture warranty. I told her I was not happy as this cost over £300 and they was telling me there is nothing they can do, they were extremely rude and unprofessional. In the end she said she would send it off for manufacture to look at it to what they think. Meanwhile while she’s filling out the forms she writes to members of staff have looked and agreed it’s not covered under manufacturer warranty due to be caught on something, so obviously there going to agree with her. Since then I have waited 13 weeks for it to return after being told it would take 4 weeks then 6 weeks to not hearing anything until the 13th week I get a call to say they will fix it as a good will gesture as it’s taken so long. Today I finally go to pick it up for it to still not be in line , even the sales lady agreed and as a good will gesture again she offers me a new one. This could have been solved 13weeks ago with no arguments if they done there job properly a warranty for 2 year is what it stands for. I will not be buying anything again from Pandora and will tell everyone I can not to buy from here. The manager in stevenage branch is not professional at all.
The first time I went in I thought they were so pleasant and attentive and friendly. The second time I went in I realised it is just their sales training that asks them to say something nice about what you're wearing and to ask other specific questions. That said, the ladies who work here do seem genuinely friendly. The weekends can be hectic, it is less busy during the week.
I went into store to collect my charm and there was two amazing ladies, who deserve a promotion for going above and beyond. They were super lovely and interested in what I had to say, and gave all of their time. I can’t exactly remember their names, but I think it was Mollie Anthony of a lady might have been called Debbie. AMAZING service though!!
ONE person working ???? 2 days after Christmas. This isn't how a shop should work, I stood in a queue for more than 30 minutes Where are all the other members of staff??
Love looking at all the jewelry and the staff are very helpful
Very helpful staff, good level of stock both on display and in storage. It can get very busy at Christmas, Valentine's day and sales. Seen queues 12 deep waiting to get in.
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