GAIL's Bakery Mill Hill

Reviews, get directions and contact details for GAIL's Bakery Mill Hill

Address: 88 The Broadway, London NW7 3TB, UK

Phone: 020 8906 1730

Website

State: Greater London

City: London

Zip Code: NW7 3TB

opening times

Monday: 6:30 AM – 6:30 PM
Tuesday: 6:30 AM – 6:30 PM
Wednesday: 6:30 AM – 6:30 PM
Thursday: 6:30 AM – 6:30 PM
Friday: 6:30 AM – 6:30 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 7:00 AM – 6:00 PM

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Reviews

We keep coming back to Gail’s Cafeteria thanks to Fatme’s warm welcome and helpful attitude. She is always kind, polite, and incredibly understanding. Her positive energy makes our visits extra special. And of course, we can’t forget the delicious almond croissant! Thank you, Fatme, for making every visit so pleasant

Such a lovely spot! Gail’s Bakery is always a joy to visit — the pastries are delicious, the coffee is smooth, and the whole place has such a cozy, welcoming vibe. What made my visit extra special was one of the staff members, a lovely girl who was so kind and friendly. She helped me choose a pastry with a big smile and made me feel really looked after. It’s that kind of personal touch that keeps me coming back. Great food and even better people!

I am a regular customer at your Mill Hill branch and I am very pleased with the service. I would especially like to highlight Fatme, who is always friendly and provides excellent recommendations. She is a wonderful asset to Gail’s!

Gail’s Bakery in Mill Hill is a gem! The atmosphere is warm and welcoming, with a lovely mix of rustic charm and modern comfort. The staff are always friendly and attentive, and the quality of food is consistently excellent. Their sourdough bread is some of the best I’ve had, and the pastries—especially the cinnamon bun and almond croissant—are divine. Coffee is top-notch too, making it a perfect spot for breakfast or a relaxing afternoon break. Highly recommend if you’re in the area!

Dear Gail’s Customer Service,nnI am writing to express my deep disappointment with the service I have recently received at two of your branches.nnEarlier this week at your St. Paul’s location, I was overcharged and served a large coffee instead of the tall size I ordered. While frustrating, I let it go at the time. However, today’s experience at the Mill Hill branch has left me absolutely fuming.nnAt 8:45 AM, with no queue in sight, I placed a simple order:nnTwo blueberry patisseriesnTwo cheese sticksn2 small cappuccino with a single shotnInstead, I was served a large cappuccino with a single shot—completely unbalanced and tasting like warm milk. When I questioned this, the staff did not seem to understand the issue. As someone with previous experience as a barista, I find it unacceptable that not only was my order incorrect, but the milk was also overheated to the point that even by 9:24 AM, the coffee was still too hot to drink. Burnt milk is a basic mistake that should not happen in a premium bakery.nnI paid nearly £25 for this order, which is not insignificant. I work hard for my money and expect the service and quality to reflect the price. Listening to customers is a fundamental part of good service—if your staff are unable or unwilling to do that, perhaps further training is needed.nnI have been a loyal customer because of the great bakery items, but the consistent lack of attention and poor coffee preparation over recent months has made each visit more frustrating than the last.nnI sincerely hope you will address this with your team. Your products are excellent, but the service is letting them down.

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Directions to GAIL's Bakery Mill Hill with public transportation

Mill Hill Circus / Flower Lane 30 meters

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Mill Hill Circus 210 meters

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