F G Barnes Vauxhall Guildford

Reviews, get directions and contact details for F G Barnes Vauxhall Guildford

Address: Moorfield Rd, Guildford GU1 1RT, UK

Phone: 01483 885885

Website

State: Surrey

City: Guildford

Zip Code: GU1 1RT

opening times

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews

The whole buying experience has been great. Very simple and straightforward. Dan was a great rep and I would buy from him again if I look to get another Vauxhall. Thank you!

 7 years ago (17-05-2018)

I have been to Vauxall 3 weeks ago and I was interested in buying a vehicle. I've been told I'll get a call on the next couple of days,but suddenly after 2 weeks I decided to call in again to see what's going on. I spoke again with the advisor called Oliver and he said he will call me the next day,but suddenly he didn't. However I've got in touch with a young gentleman called Dan and he was just brilliant, just make sure you go with the right advisor.

 7 years ago (23-05-2018)

The particular salesman I saw was all over the show with his presentation. I could not get a sensible, straight answer out of the guy to a simple question. 

I finally managed to get a quote from him for a 48 month lease plan, and it turned out almost 30% more expensive than an online quote for exactly the same lease plan.

The only positive was having the opportunity to test drive the car, which, obviously, you don't get to do with online purchases.

 7 years ago (06-01-2018)

Not a great experience. Booked car in to have a piece of rear trim fixed and headlights adjusted. When dropping the car off they didn't ask to see what needed doing or check the vehicles original condition and just took the keys. I called them later to check if completed and was told yes so came and collected the car, not checking the rear trim. The vehicle was returned back to them the same day and I had to show them what was wrong, if they couldn't find the loose trim why was I told it was done?! Then wanted to book it in again in 6 days time to do a job that should take no longer than 30 minutes - found another garage who can complete the work whilst I wait

 7 years ago (21-03-2018)

Couldn't fault the customer service of the service team. Kept me updated throught issues with my car alarm and battery . 

However absolutely disgusted by the service recieved by the sales team. They have not kept me updated about a refund I should have recieved and don't acknowledge their emails. They also advertise the 12 month cover with RAC having hire cars to keep you on the road. Well not if your under 21. So I ended up having to pay for a replacement battery, to then be reimbursed, and 6 days later still no payment via bank transfer which takes 2 minutes. 

Funny how if they had money owed they'd chase it up as soon as possible yet when giving it back they are absolutely useless.

 7 years ago (15-03-2018)

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F G Barnes Vauxhall Guildford

Reviews, get directions and contact details for F G Barnes Vauxhall Guildford

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