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Reviews, get directions and contact details for Ernest Jones

"Situated on the first floor of Peterborough’s Queensgate Shopping Centre, you’ll find Ernest Jones in the West Mall, near the entrance of the centre and opposite John Lewis. For easy access, use the Blue car park to take you directly into the centre and enjoy quieter shopping with us between 10.00am-12.00pm. In store, you’ll find many prestige watch brands including Breitling, Omega and Tudor, as well as stunning jewellery and an exclusive diamond and bridal collection from leading designers such as Le Vian, Neil Lane Bridal and Tolkowsky. We offer repairs, valuations, and personalisation services, and you can also book an appointment with one of our friendly team to help you find the perfect piece. We look forward to welcoming you soon."
Address: 15 queensgate centre, Peterborough PE1 1NH, UK
Phone: 01733 557591
State: Peterborough
City: Peterborough
Zip Code: PE1 1NH

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM


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Reviews
Jane was a super lovely customer advisor who spent a lot of time with me and my mum to choose the perfect ring. She wasn't pushy or rushed us into any decisions - she made sure we were happy with all aspects of a ring before deciding on one. We ended up going away and ordering the ring online later that day and she was so helpful and lovely. Thanks so much Jane - we loved meeting you!
My journey at Ernest Jones while designing an engagement ring initially faced some bumps with frequent staff changes. However, my luck turned when I was fortunate enough to be under David's care. His expertise ensured a seamless and delightful experience, leaving no detail untouched. I look forward to dealing with David again in the future.
I visited the Peterborough store 1month ago when i us out looking for an engagement ring. Charlie was extremely helpful , of corse I come back to her to buy the second ring . Thanks
Very Impressed with the quality of the Jewllery. The staff were very professional, competent and friendly. A special thanks to Gessy for her help resolving my missing receipt. not the fault of the store. The service was above and beyond that which I have come expect from so many sales staff lately. Thank You.
Gessy dealt with my query regarding re-sizing my wedding band and also offered great advice re the purchase of an eternity ring. She is friendly and knowledgeable, just lovely. Would recommend this store.
We visited the Peterborough store when we were out looking for an engagement ring. Gessy was extremely helpful, knowledgeable and very personable too. After our initial look we left as this was our first stop and viewed all the other jewellery stores in Queensgate. A couple of rings caught our eye but none were available in my size to take away the same day which is what we really wanted to do. As we passed Ernest Jones on the way out of the shopping centre we decided to call in again for one more look! Staff recognised us and Gessy was soon helping us again. We picked out a bridal set which we’d discounted on not being my size previously but when Gessy took it out it was exactly my size and the perfect fit! Some might call that destiny! Thank you for your help Gessy, we’d definitely recommend you! Carrie and Darren the Kings Fire people!
We bought watches at Ernest Jones Peterborough and we're very happy with the services we had from the managers especially to Charlie Saville. Many thanks and more power.
We just want to say how impressed we are with Ernest Jones Queensgate and, in particular, with David who has been wonderful from the day we walked in to choose an engagement ring to the day we picked up our wedding bands. David sat with us and shared extensive knowledge on cut, clarity, style and practicality. He always makes the effort to come and say hello if we pop in, and he remembers us every time. For someone who must see so many customers, we can’t say how special that made us feel each visit. On top of this, when the ring I fell in love with didn’t come in my size, David worked closely with me as Ernest Jones made the ring from scratch. It is beautiful and so special. Thank you so much!
My Fiancé visited this store to look for her Wedding Band. She had the pleasure of being looked after by Jane. She was very helpful and knowledgeable. Although she didn't end up getting her ring from this store, she would highly recommend them and Jane. So much so, I went and saw her and bought my wedding band from her. Great job. Thank you
my mum and I where served by Jane who was very attentive toward mums needs,we was seen to straight away and the whole procedure was effortless.a massive thank you to Jane
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