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Reviews, get directions and contact details for Beech mount Executive Hotel

Address: 1-3 Beech Street , Liverpool L7 0HL, LIV, GB
Phone: 0151 264 9189
State: LIV
City: Liverpool
Zip Code: L7 0HL


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Reviews
Room was basic but clean and had everything we needed for a night. Breakfast very basic, not a lot of choice. Wouldn't want to stay there for more than a night though, walls were very thin and could hear everything going on in the hotel including person in room next to us having a wee! Also had drunk couple have a raging argument in middle of the night for hours. Not hotels fault but they didn't seem to do anything about the noise/disruption. Did not sleep well that night!
Well not much to.say the rooms are nothing like the photos. The beds are clean but ever where else is dirty tap loose in bathroom showerdoor hanging off dust all over floors dirty. We didn't go to our room till about 10.30 on the night was told someone will be on reception couldn't find anyone for at least 30 min.also breakfast very disappointing not much to pick from just very basic continental. Definitely wouldn't stay again. Safety: Middle housing sector Walkability: About 40 min walk to centre
I was very disappointed going here. Tracy the receptionist could not hide the fact that she was racist. She came up with all sorts of non existent polices even 3-5 stars rated hotels wouldn’t ask for. She was unnecessarily difficult and refused to give us a room. Tom saved the day. The heater did not work and the manual heater brought into the room worked for only few minutes and all attempts to get someone to replace it didn’t work. At 7.30am breakfast wasn’t ready because the supposed cook was yet to resume for work! May I add that the website and other booking sites said £50/night but we were told £60 until we called them out on this. Would definitely not be recommending this place to anyone!
The rooms and clean with comfy beds. The staff are friendly and helpful, however the breakfast was quite honestly, terrible.Rooms: 4/5
We stayed 1 night, and the room on the top floor was clean and comfortable. Excellent staff, particularly Virginia who greeted us on reception and was very friendly and helpful. A continental breakfast was provided in the morning which was great, even with the coffee machine being a bit temperamental! Free parking in front if you arrive early enough and more on the road outside. No restrictions at time of writing. Would recommend, and certainly stay again. Thanks.
Upon arrival the room was stone cold with no means of heating, the walls looked as though they had been slashed with a knife and very unsatisfactory. Our chief complaint was with regards to the breakfast. We were under the impression it would be a cooked breakfast but there was minimal to offer, with small amounts of cereal, yoghurt, fruit, cheese & meat. Being the first guests down anyone would have assumed we were the last with the lack of food and no staff service around. There was a health hazard with mould on the bread and around the base of the bread bin with a pungent smell. It made me feel sick knowing that I had just eaten some thinking it was edible until I took more notice on my second round of toast. We were not the only guests that noticed this. We are extremely disgusted spending all that money for substandard service.
The room was not cleaned properly, no vacuuming. The rug and floor were dusty and dirty. I have found hair on the toilet floor too. The closet door was loose and nearly fell on my foot. The toilet sink is so small you can't even lean on it and the glass shelf is on your way.... The internet is too slow and the signal in the room was poor unless you would get close to the entrance door. Shower water pressure was very low, too low... I have advised the reception which took care of the closet doors and they tried to clean the floor with a vacuum cleaner that was stuffed l of dirt and left most of the dirt on the ground. The only positive side has been the receptionist from Gran Canaria my apologies for not remembering her name which was the only one being proactive trying to vacuum, but with a toy vacuum, and fixing the closet doors.
Clean, but other visitors were incredibly loud until 4am, causing us to struggle with sleeping. The staff were nice and friendly, however.
A few major issues keep my rating very low, but without helpful and friendly staff it would have been lower. Continental breakfast was quite decent, coffee machine broken. Nice lounge and billiard room. But, room key cards were unreliable, giving us serious room access issues. Room was mostly clean, but the shower was clogged, which is unacceptable. TV was a bit iffy. No one at reception when we checked out. It must have been a busy weekend in Liverpool as we were paying peak prices ~£95 per night, not such good value. It’s a nice looking building, in a fairly convenient if somewhat rundown area.
A bit shabby, and the carpets at the bottom of the stairs need a dam good vacuum, actually they need throwing out and new ones secured they're as old as the building, once we climbed the 100s of stairs to the top on the narrowest staircase, you were hit by the heat., so warm the window was open all night,,. A little dizzy in check in and rooms not properly explained how to get to them, but once you get in, I was pleasantly suprised. New mattresses I think great sleep and a nice bathroom., plenty parking, I won't be back, but it does its job. Thanks.
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